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Level 1: Joiner
Posts: 1
Registered: ‎12-03-2015

Issue with wifi calling

I am hoping O2 might see this.....

 

There is a problem with wifi calling but the advice form O2 is keep trying it for the next 5 days to find out when it is fixed. It isn't too much to expect from a technology company to publicise the fault and give updates on its progress.

Posts: 88,614
Topics: 536
Registered: ‎04-04-2012

Re: Issue with wifi calling

Last time it was sorted within a few hours.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 64: Magistrate
Posts: 12,676
Registered: ‎31-03-2010

Re: Issue with wifi calling

@stevexair This is a customer community, and O2 does not monitor it, but I will tag our community managers, and maybe they will pass your concern along. @Martin-O2 @Marjo @EmilieT

I DO NOT WORK FOR O2

Level 13: Prompter
Posts: 936
Registered: ‎22-01-2014

Re: Issue with wifi calling

Seems to be working OK now (at my end)?

Posts: 70,452
Topics: 548
Registered: ‎04-01-2009

Re: Issue with wifi calling

A few have said it was ok after an early morning system 'glitch'.

Posts: 88,614
Topics: 536
Registered: ‎04-04-2012

Re: Issue with wifi calling

Yes it was all back within 30 mins.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 13: Prompter
Posts: 936
Registered: ‎22-01-2014

Re: Issue with wifi calling

All sorted, well done O2 wink

Former Staff
Posts: 5,406
Registered: ‎18-04-2018

Re: Issue with wifi calling

Hi @stevexair, are you still experiencing issues with WiFi calling or is it all sorted, as others have suggested? If you some more help let us know and we can look into it with you slight smile

 

Cheers @MI5@Bambino@dgilbert2 and @jonsie for helping out sun

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Level 1: Joiner
Posts: 21
Registered: ‎30-09-2014

Re: Issue with wifi calling

[ Edited ]

I know this is a few days old, but issues with wifi calling with the iphone xr

 

spoken to numerous people at o2, an issue with the new iphone x models?

 

anyone else having issues that are not using the iphone x?

 

latest firmware, reinstalled/reset numerous times

 

nothing wrong with the sim card, works fine in the iphone 6+

 

what happens is when I try to enable it via the phone settings, it sends me to the o2 website, which tells me that it is already on, tried turning it off and on, still the same

 

can't remember how/where, but one of the errors it gives me is a 403 error, request blocked