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Level 2: Apprentice
Posts: 32
Registered: ‎08-09-2017

Is there a bigger joke of a mobile provider than o2?

O2 must be the worst major mobile phone service provider there is. 

 

The number of major service outages o2 has had in the 10+ years is remarkable. You rartely hear of other providers having issues like this. With o2 there's at least one a year.

 

Couple this with next to no communication on the issue and an appallingly-designed website that makes it difficult to even find anyone to troubleshoot or discuss the problem with and you're not left with much. They don't even offer good value deals anymore.

 

So in summary - o2 are a complete joke. Time to switch provders pretty soon I think. You get nothing for loyalty. 

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Posts: 80,287
Topics: 573
Registered: ‎04-01-2009

Re: Is there a bigger joke of a mobile provider than o2?

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Posts: 88,007
Topics: 738
Registered: ‎14-01-2013

Re: Is there a bigger joke of a mobile provider than o2?

I can certainly see people dashing to pay off their contracts to leave....

*The Game Is On*

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Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

Re: Is there a bigger joke of a mobile provider than o2?

Phone call network has gone down again having been restored once this morning!

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Level 2: Apprentice
Posts: 32
Registered: ‎08-09-2017

Re: Is there a bigger joke of a mobile provider than o2?

I stay through sheer laziness on my behalf. 

 

But - no matter how lazy I am - if I was as bad at my job as o2 is at providing network coverage I'd be fired. 

 

 

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Posts: 80,287
Topics: 573
Registered: ‎04-01-2009

Re: Is there a bigger joke of a mobile provider than o2?

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Level 10: Inspirational
Posts: 340
Registered: ‎14-01-2011

Re: Is there a bigger joke of a mobile provider than o2?

Ericsson are having a global issue that's affecting all 32 million users on the O2 network and you want to call them up to discuss and troubleshoot?

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Level 2: Apprentice
Posts: 32
Registered: ‎08-09-2017

Re: Is there a bigger joke of a mobile provider than o2?

Yes I do.

 

Do you have an issue wanting me to contact my mobile phone provider to troubleshoot issues I was experiencing with my mobile signal?

 

I should add this was at 7am this morning before I knew about the nature of the outage. 

 

The o2 fanboys/girls on this forum are dismal. Defending the indefinsible. This happens with NO OTHER major provider. 

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Level 1: Joiner
Posts: 2
Registered: ‎14-11-2016

Re: Is there a bigger joke of a mobile provider than o2?

Khop khun mak khrap!

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Level 10: Inspirational
Posts: 340
Registered: ‎14-01-2011

Re: Is there a bigger joke of a mobile provider than o2?

[ Edited ]

Ok, just Softbank's 30 million users in Japan. Or do they not count?

Altho' their service was restored after 5 hours.