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Posts: 12,490
Topics: 260
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Registered: ‎11-01-2014

Is It Possible ...

[ Edited ]

... someone could 'bullit point' for me as to how to get O2 community pm's / notifications referred to my phone Xperia L1 ... this used to happen until recently Smiley Sad

I believe there is a thread about this ... however I can't seem to find it

If some member could point me in the right direction I would be grateful smiling

*possum si vollo* *per ardua ad astra*



I don't work for O2
Xperia L1 - The Android Army Marches Onwards
Acer Aspire 5750 laptop
Unlimited Sky Broadband
MI6 - Commander Jane TOP SECRET - Status 00 Licensed To Type - HER MAJESTY'S SECRET SERVICE + pic of a very young Lois Maxwell (have mug to prove it) - Promotion tbc to Data Entry
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Posts: 79,102
Topics: 707
Registered: ‎14-01-2013

Re: Is It Possible ...

@WispaRed7 

Not sure of your email address, mine is Gmail for this forum and many of us had issues last week. Also someone with a hotmail address had the same problem.

 

The thread is here https://community.o2.co.uk/t5/Android/Gmail-issue/m-p/1271603/highlight/true#M73395 

All our emails were going into the spam folder on our PC's and phones. You need to check that on your phone and mark them as not spam.

 

If you read the thread you will see @gmarkj found a way of stopping this happening.

*The Game Is On*

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Posts: 12,490
Topics: 260
Kudos: 467
Registered: ‎11-01-2014

Re: Is It Possible ...

Thank you @Cleoriff smiling

My email address is Gmail

A job for me to do tomorrrow when the little grey cells are more likely to be active

 

*possum si vollo* *per ardua ad astra*



I don't work for O2
Xperia L1 - The Android Army Marches Onwards
Acer Aspire 5750 laptop
Unlimited Sky Broadband
MI6 - Commander Jane TOP SECRET - Status 00 Licensed To Type - HER MAJESTY'S SECRET SERVICE + pic of a very young Lois Maxwell (have mug to prove it) - Promotion tbc to Data Entry
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Level 43: Bright Spark
Posts: 4,528
Registered: ‎26-03-2014

Re: Is It Possible ...

Yep, still going on!
If you need a simpler step by step after reading the linked on then let me know @WispaRed7
Now using the LG V30.

Previously: LG G4, Sony Z1, HTC Sensation XE, Samsung Omnia i900
Try the Tech Galaxy Note 4
Try the Tech Lumia 640LTE and Microsoft Band
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Posts: 12,490
Topics: 260
Kudos: 467
Registered: ‎11-01-2014

Re: Is It Possible ...


@gmarkj wrote:
Yep, still going on!
If you need a simpler step by step after reading the linked on then let me know @WispaRed7

Hello @gmarkj 

Sorry to bother you, but if if it doesn't inconvenience you, simpler step by step instructions would be very useful

Thank you for offering more help

*possum si vollo* *per ardua ad astra*



I don't work for O2
Xperia L1 - The Android Army Marches Onwards
Acer Aspire 5750 laptop
Unlimited Sky Broadband
MI6 - Commander Jane TOP SECRET - Status 00 Licensed To Type - HER MAJESTY'S SECRET SERVICE + pic of a very young Lois Maxwell (have mug to prove it) - Promotion tbc to Data Entry
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Level 43: Bright Spark
Posts: 4,528
Registered: ‎26-03-2014

Re: Is It Possible ...

[ Edited ]

Here you go @WispaRed7 

 

Log into your gmail on a computer (or website on phone)
Click the gear/cog symbol (top right of screen)
Choose settings
Look for filters and blocked addresses
Click Create a New Filter
Where it says from, put the forum email (forum "at" o2 "dot" com)
Click create filter
Tick the box next to Never send it to spam
If you like click the option next to Also apply to XX other conversations (will move any already in Spam)
Click Create Filter

That should move any already in Spam and stop new ones going in.
You will see a warning when you open the emails now about being careful and the message not going into spam because of the filter, but that means it is working.

Now using the LG V30.

Previously: LG G4, Sony Z1, HTC Sensation XE, Samsung Omnia i900
Try the Tech Galaxy Note 4
Try the Tech Lumia 640LTE and Microsoft Band
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Posts: 79,102
Topics: 707
Registered: ‎14-01-2013

Re: Is It Possible ...

Sorry to hear it's still going on for you @gmarkj  (as you came up with the workaround).

As you know, on my PC the gmails come in through Outlook and they are fine. So I checked my account via Chrome to see what Gmail was doing there. All fine. Nothing going into spam or junk.

Funnily enough, (my bill which HAD gone into spam via Outlook) was in my  gmail inbox via Chrome!!

*The Game Is On*

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Posts: 12,490
Topics: 260
Kudos: 467
Registered: ‎11-01-2014

Re: Is It Possible ...

Thank you @gmarkj 

Going through your easy to follow instructions now

 

Testing Testing 123

@WispaRed7 

*possum si vollo* *per ardua ad astra*



I don't work for O2
Xperia L1 - The Android Army Marches Onwards
Acer Aspire 5750 laptop
Unlimited Sky Broadband
MI6 - Commander Jane TOP SECRET - Status 00 Licensed To Type - HER MAJESTY'S SECRET SERVICE + pic of a very young Lois Maxwell (have mug to prove it) - Promotion tbc to Data Entry
Highlighted
Posts: 12,490
Topics: 260
Kudos: 467
Registered: ‎11-01-2014

Re: Is It Possible ...

It worked

Thank you very much @gmarkj and @Cleoriff 

Emails now showing in my laptop inbox and on my XperiaL1 phone 

* Phew * ... ...  ... I didn't think I'd be able to do something like this even with superb instructions from you @gmarkj and @Cleoriff 

*possum si vollo* *per ardua ad astra*



I don't work for O2
Xperia L1 - The Android Army Marches Onwards
Acer Aspire 5750 laptop
Unlimited Sky Broadband
MI6 - Commander Jane TOP SECRET - Status 00 Licensed To Type - HER MAJESTY'S SECRET SERVICE + pic of a very young Lois Maxwell (have mug to prove it) - Promotion tbc to Data Entry
Highlighted
Posts: 79,102
Topics: 707
Registered: ‎14-01-2013

Re: Is It Possible ...

Well done lady thumbsup

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker