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Level 1: Joiner
Posts: 2
Registered: ‎28-03-2020

Re: Invalid code for o2 recycle extra £100 offer.

No reason why they can't have guru's working from home to help resolve this. And if there is an issue with following through with what is being advertised then that would also need addressed. Typical! 🤬🤬
Posts: 115,477
Topics: 571
Registered: ‎04-04-2012

Re: Invalid code for o2 recycle extra £100 offer.

I suggested the same myself yesterday @jen5
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 83,929
Topics: 580
Registered: ‎04-01-2009

Re: Invalid code for o2 recycle extra £100 offer.

Posts: 115,477
Topics: 571
Registered: ‎04-04-2012

Re: Invalid code for o2 recycle extra £100 offer.

Secure vpn access to company mainframe like I'm currently doing.
This is 2020 not 1920.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 83,929
Topics: 580
Registered: ‎04-01-2009

Re: Invalid code for o2 recycle extra £100 offer.

Posts: 115,477
Topics: 571
Registered: ‎04-04-2012

Re: Invalid code for o2 recycle extra £100 offer.

Correct and they ain't trying to help.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 4
Registered: ‎11-02-2015

Re: Invalid code for o2 recycle extra £100 offer.

Hi! How did you resolve this please? Having the same issue today and can’t get in touch with o2.
Posts: 98,701
Topics: 764
Registered: ‎14-01-2013

Re: Invalid code for o2 recycle extra £100 offer.

@ScottofDoom 

Have you tried O2 using this route?

You'll need to call O2

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen if you have to.

 

If that's no help, I'll tag  @O2Daniel to see if he can assist you..

*The Game Is On*

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O2 Support
Posts: 65
Registered: ‎01-07-2020

Re: Invalid code for o2 recycle extra £100 offer.

[ Edited ]

Thanks for the tag @Cleoriff Smiley Happy

 

@Scotty66  & @ScottofDoom What handsets have you trying to trade in? and have you recently upgraded to another handset? if so, what handset?

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Level 1: Joiner
Posts: 4
Registered: ‎11-02-2015

Re: Invalid code for o2 recycle extra £100 offer.

@Cleoriff Thanks for replying! Yeah, gave that a go as I’d seen it on another thread but couldn’t get through to anyone. @O2Daniel - Any additional help would be ace!