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Level 1: Joiner
Posts: 3
Registered: ‎07-03-2019

Invalid code for o2 recycle extra £100 offer.

I've just tried to enter my order number of my S10 into the voucher code section for o2 recycle as requested.

However it is saying the code has already been used?

Has anyone else had this problem?
Posts: 111,999
Topics: 564
Registered: ‎04-04-2012

Re: Invalid code for o2 recycle extra £100 offer.

@Scotty66 not surprised it isn't working tbh, these promotions always seem to go wrong. 

I'll tag @Martin-O2 to check it out for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 3
Registered: ‎07-03-2019

Re: Invalid code for o2 recycle extra £100 offer.

Yeah I definitely haven't used the code before so it's a problem at their end.

Tried live chat but nobody available.
Posts: 111,999
Topics: 564
Registered: ‎04-04-2012

Re: Invalid code for o2 recycle extra £100 offer.

They wouldn't know anyway!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 68: Extraordinaire
Posts: 16,188
Registered: ‎31-03-2010

Re: Invalid code for o2 recycle extra £100 offer.

@Scotty66 If you search the forum you will see that O2 Recycle is not the best place to send your old phone. You may be better off selling it elsewhere privately to CEX or on eBay.

I DO NOT WORK FOR O2



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Community Manager
Posts: 7,379
Registered: ‎18-02-2016

Re: Invalid code for o2 recycle extra £100 offer.

Thanks for the mention @MI5 ! 

 

@Scotty66  Are you still having issues with this or has the problem been resolved? 

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Level 1: Joiner
Posts: 3
Registered: ‎07-03-2019

Re: Invalid code for o2 recycle extra £100 offer.

Hi I have spoken to support today and the issue is resolved thanks.
Community Manager
Posts: 7,379
Registered: ‎18-02-2016

Re: Invalid code for o2 recycle extra £100 offer.

Good to hear @Scotty66 ! Thanks for confirming. slight smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
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Level 1: Joiner
Posts: 2
Registered: ‎28-03-2020

Re: Invalid code for o2 recycle extra £100 offer.

I am having the same issue. Says to use the o2 order number as my voucher code to get £100 offer but when I enter it, it tells me its invalid. Of course because the planet is on lockdown you can't get speaking to anyone.

Any help would be appreciated 😁
Posts: 95,402
Topics: 755
Registered: ‎14-01-2013

Re: Invalid code for o2 recycle extra £100 offer.


@jen5 wrote:
I am having the same issue. Says to use the o2 order number as my voucher code to get £100 offer but when I enter it, it tells me its invalid. Of course because the planet is on lockdown you can't get speaking to anyone.

Any help would be appreciated 😁

 

Nothing can be done at present @jen5 . Like many others you will just have to wait and ride out this storm. Sorry xx

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