Interactive data

[Ellie6]

I have had a text saying I have used all my interactive data however when I check on my O2 it says I have 30gb left, I have tried ringing but they won’t speak to me can anyone help?

[jonsie]

If You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808