Incorrect information being given to people on chat sessions

[g7rpo]

Probably been asked before but if this is the case (and Im seeing a few reported on the forums that the information often isnt correct) then why do O2 continue to use it?

Especially if there are potentially situations where decisons are made based on incorrect information from chats

[Cleoriff]

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@Peanut wrote:

Hi @Cleoriff. I’m usually around ‘lurking’on here while I’m at work! Im not allowed to sign in or post on here using works computers though. 

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That's just as it should be @Peanut...

However, you are always welcome when 'off duty' (unless you feel you have had enough of O2 for one day)