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Anonymous
Posts: 0

Re: I've Been naughty - Kinda

Hi @Anonymous, I am Meri the Community Coordinator here. I am really sorry to hear you were given misleading information. Please send me a PM with your details and a summary of the calls and I will see what I can do for you

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Anonymous
Posts: 0

Re: I've Been naughty - Kinda

It's ridiculous and a complaint will be sent in writing with a time of the call etc and they can listen to it.
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Posts: 86,604
Topics: 729
Registered: ‎14-01-2013

Re: I've Been naughty - Kinda

@Anonymous Have a look at the post from @Anonymous. Please PM her.....this sort of thing has to be stopped...

*The Game Is On*

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Level 67: Unsung hero
Posts: 15,025
Registered: ‎31-03-2010

Re: I've Been naughty - Kinda

Use this link if you want to lodge a complaint. http://www.o2.co.uk/how-to-complain

I DO NOT WORK FOR O2



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Anonymous
Posts: 0

Re: I've Been naughty - Kinda


@Anonymous wrote:

Hi @Anonymous, I am Meri the Community Coordinator here. I am really sorry to hear you were given misleading information. Please send me a PM with your details and a summary of the calls and I will see what I can do for you


Nah it's ok, I doubt you'll be able to do anything.

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Posts: 13,326
Topics: 81
Registered: ‎14-01-2014

Re: I've Been naughty - Kinda

[ Edited ]

Wouldn't  bet against it tbh,




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Posts: 13,326
Topics: 81
Registered: ‎14-01-2014

Re: I've Been naughty - Kinda

One point tho, if it was just a case of you being confused, why no email come with correct offer on it?
On their end, they surely couldn't have known you were believing something else?



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Anonymous
Posts: 0

Mislead by O2 - AGAIN!

[ Edited ]

That's exactly what my missis said....

What my missis said
I think the o2 guy is a total liar or he would have sent the link out to you with the 64gb phone at the £129.99 price the reason he didn't is coz he realised his error and thought it would just go away

 

 

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Anonymous
Posts: 0

Re: Mislead by O2 - AGAIN!

I'll also add that 2 years ago when I was put on O2 refresh I was told that no other contract options were available and that refresh was the only option now, this was not the case and I have never forgiven them for that.
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Former Staff
Posts: 11,573
Registered: ‎13-08-2012

Re: I've Been naughty - Kinda

[ Edited ]

@Anonymous wrote:

@Anonymous wrote:

Hi @Anonymous, I am Meri the Community Coordinator here. I am really sorry to hear you were given misleading information. Please send me a PM with your details and a summary of the calls and I will see what I can do for you


Nah it's ok, I doubt you'll be able to do anything.


Hi Steve, this is untrue. We can help you. Please talk to @Anonymous.

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