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Anonymous
Posts: 0

Re: I've Been naughty - Kinda

on ‎21-10-2015 11:15

Hi @Anonymous, I am Meri the Community Coordinator here. I am really sorry to hear you were given misleading information. Please send me a PM with your details and a summary of the calls and I will see what I can do for you

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Anonymous
Posts: 0

Re: I've Been naughty - Kinda

on ‎21-10-2015 11:16

It's ridiculous and a complaint will be sent in writing with a time of the call etc and they can listen to it.
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Cleoriff
Posts: 97,181
Topics: 758
Registered: ‎14-01-2013

Re: I've Been naughty - Kinda

on ‎21-10-2015 11:19

@Anonymous Have a look at the post from @Anonymous. Please PM her.....this sort of thing has to be stopped...

*The Game Is On*

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Bambino
Posts: 16,549
Registered: ‎31-03-2010

Re: I've Been naughty - Kinda

on ‎21-10-2015 11:20

Use this link if you want to lodge a complaint. http://www.o2.co.uk/how-to-complain

I DO NOT WORK FOR O2



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Anonymous
Posts: 0

Re: I've Been naughty - Kinda

on ‎21-10-2015 11:24

@Anonymous wrote:

Hi @Anonymous, I am Meri the Community Coordinator here. I am really sorry to hear you were given misleading information. Please send me a PM with your details and a summary of the calls and I will see what I can do for you

Nah it's ok, I doubt you'll be able to do anything.

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viridis
Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: I've Been naughty - Kinda

[ Edited ]

‎21-10-2015 11:27 - edited ‎21-10-2015 11:44

Wouldn't  bet against it tbh,




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viridis
Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: I've Been naughty - Kinda

on ‎21-10-2015 11:31

One point tho, if it was just a case of you being confused, why no email come with correct offer on it?
On their end, they surely couldn't have known you were believing something else?



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Anonymous
Posts: 0

Mislead by O2 - AGAIN!

[ Edited ]

‎21-10-2015 11:34 - edited ‎21-10-2015 11:35

That's exactly what my missis said....

What my missis said
I think the o2 guy is a total liar or he would have sent the link out to you with the 64gb phone at the £129.99 price the reason he didn't is coz he realised his error and thought it would just go away

 

 

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Anonymous
Posts: 0

Re: Mislead by O2 - AGAIN!

on ‎21-10-2015 11:36

I'll also add that 2 years ago when I was put on O2 refresh I was told that no other contract options were available and that refresh was the only option now, this was not the case and I have never forgiven them for that.
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Toby
Posts: 11,575
Registered: ‎13-08-2012

Re: I've Been naughty - Kinda

[ Edited ]

‎21-10-2015 11:37 - edited ‎21-10-2015 11:37

@Anonymous wrote:
@Anonymous wrote:

Hi @Anonymous, I am Meri the Community Coordinator here. I am really sorry to hear you were given misleading information. Please send me a PM with your details and a summary of the calls and I will see what I can do for you

Nah it's ok, I doubt you'll be able to do anything.

Hi Steve, this is untrue. We can help you. Please talk to @Anonymous.

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