Cookies on O2

We use cookies to help you get the best experience from our site and show you more relevant products. Carry on browsing without changing your settings if you agree to our use of cookies. See our cookie policy and find out how to manage cookies. The cookies we use include analytics and advertising cookies.

Welcome to the O2 Community

 
Has your question already been answered? See the community FAQ's

Discussions and Feedback

Reply
Highlighted
Anonymous
Posts: 0

Re: I've Been naughty - Kinda

on ‎21-10-2015 11:15

Hi @Anonymous, I am Meri the Community Coordinator here. I am really sorry to hear you were given misleading information. Please send me a PM with your details and a summary of the calls and I will see what I can do for you

Report Content
Message 11 of 34 (4,264 Views)
Reply
Highlighted
Anonymous
Posts: 0

Re: I've Been naughty - Kinda

on ‎21-10-2015 11:16

It's ridiculous and a complaint will be sent in writing with a time of the call etc and they can listen to it.
Report Content
Message 12 of 34 (4,262 Views)
Reply
0 Kudos
Highlighted
Cleoriff
Posts: 86,750
Topics: 729
Registered: ‎14-01-2013

Re: I've Been naughty - Kinda

on ‎21-10-2015 11:19

@Anonymous Have a look at the post from @Anonymous. Please PM her.....this sort of thing has to be stopped...

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Report Content
Message 13 of 34 (4,258 Views)
Reply
0 Kudos
Highlighted
Level 67: Unsung hero
Bambino
Posts: 15,062
Registered: ‎31-03-2010

Re: I've Been naughty - Kinda

on ‎21-10-2015 11:20

Use this link if you want to lodge a complaint. http://www.o2.co.uk/how-to-complain

I DO NOT WORK FOR O2



Funniest-Thread-2
Report Content
Message 14 of 34 (4,257 Views)
Reply
Highlighted
Anonymous
Posts: 0

Re: I've Been naughty - Kinda

on ‎21-10-2015 11:24

@Anonymous wrote:

Hi @Anonymous, I am Meri the Community Coordinator here. I am really sorry to hear you were given misleading information. Please send me a PM with your details and a summary of the calls and I will see what I can do for you

Nah it's ok, I doubt you'll be able to do anything.

Report Content
Message 15 of 34 (4,253 Views)
Reply
0 Kudos
Highlighted
viridis
Posts: 13,333
Topics: 82
Registered: ‎14-01-2014

Re: I've Been naughty - Kinda

[ Edited ]

‎21-10-2015 11:27 - edited ‎21-10-2015 11:44

Wouldn't  bet against it tbh,




Report Content
Message 16 of 34 (4,246 Views)
Reply
0 Kudos
Highlighted
viridis
Posts: 13,333
Topics: 82
Registered: ‎14-01-2014

Re: I've Been naughty - Kinda

on ‎21-10-2015 11:31

One point tho, if it was just a case of you being confused, why no email come with correct offer on it?
On their end, they surely couldn't have known you were believing something else?



Report Content
Message 17 of 34 (4,242 Views)
Reply
0 Kudos
Highlighted
Anonymous
Posts: 0

Mislead by O2 - AGAIN!

[ Edited ]

‎21-10-2015 11:34 - edited ‎21-10-2015 11:35

That's exactly what my missis said....

What my missis said
I think the o2 guy is a total liar or he would have sent the link out to you with the 64gb phone at the £129.99 price the reason he didn't is coz he realised his error and thought it would just go away

 

 

Report Content
Message 18 of 34 (4,240 Views)
Reply
Highlighted
Anonymous
Posts: 0

Re: Mislead by O2 - AGAIN!

on ‎21-10-2015 11:36

I'll also add that 2 years ago when I was put on O2 refresh I was told that no other contract options were available and that refresh was the only option now, this was not the case and I have never forgiven them for that.
Report Content
Message 19 of 34 (4,236 Views)
Reply
0 Kudos
Highlighted
Former Staff
Toby
Posts: 11,573
Registered: ‎13-08-2012

Re: I've Been naughty - Kinda

[ Edited ]

‎21-10-2015 11:37 - edited ‎21-10-2015 11:37

@Anonymous wrote:
@Anonymous wrote:

Hi @Anonymous, I am Meri the Community Coordinator here. I am really sorry to hear you were given misleading information. Please send me a PM with your details and a summary of the calls and I will see what I can do for you

Nah it's ok, I doubt you'll be able to do anything.

Hi Steve, this is untrue. We can help you. Please talk to @Anonymous.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Report Content
Message 20 of 34 (4,236 Views)
Reply