I've Been naughty - Kinda

[Anonymous]

Hi @Anonymous, I am Meri the Community Coordinator here. I am really sorry to hear you were given misleading information. Please send me a PM with your details and a summary of the calls and I will see what I can do for you

[Anonymous]

It's ridiculous and a complaint will be sent in writing with a time of the call etc and they can listen to it.

[Cleoriff Level 94: Supreme]

@Anonymous Have a look at the post from @Anonymous. Please PM her.....this sort of thing has to be stopped...

[Bambino]

Use this link if you want to lodge a complaint. http://www.o2.co.uk/how-to-complain

[Anonymous]

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@Anonymous wrote:

Hi @Anonymous, I am Meri the Community Coordinator here. I am really sorry to hear you were given misleading information. Please send me a PM with your details and a summary of the calls and I will see what I can do for you

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Nah it's ok, I doubt you'll be able to do anything.

[viridis Level 56: Guvnor]

Wouldn't  bet against it tbh,

[viridis Level 56: Guvnor]

One point tho, if it was just a case of you being confused, why no email come with correct offer on it?
On their end, they surely couldn't have known you were believing something else?

[Anonymous]

That's exactly what my missis said....

What my missis said
I think the o2 guy is a total liar or he would have sent the link out to you with the 64gb phone at the £129.99 price the reason he didn't is coz he realised his error and thought it would just go away

[Anonymous]

I'll also add that 2 years ago when I was put on O2 refresh I was told that no other contract options were available and that refresh was the only option now, this was not the case and I have never forgiven them for that.

[Toby]

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@Anonymous wrote:

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@Anonymous wrote:

Hi @Anonymous, I am Meri the Community Coordinator here. I am really sorry to hear you were given misleading information. Please send me a PM with your details and a summary of the calls and I will see what I can do for you

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Nah it's ok, I doubt you'll be able to do anything.

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Hi Steve, this is untrue. We can help you. Please talk to @Anonymous.