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Level 1: Joiner
Posts: 2
Registered: ‎03-01-2019

Huawei T3 tablet redemption

When trying to redeem my tablet there is a field that asks for receipt number, which number is it in my till roll type receipt? Does anyone know I tried taking a photo of the receipt but it is too long to take one photo of plus the receipt number is still required thanks in advance
Posts: 85,749
Topics: 522
Registered: ‎04-04-2012

Re: Huawei T3 tablet redemption

Yes till roll number will be fine @Carmell

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,259
Registered: ‎23-07-2014

Re: Huawei T3 tablet redemption

Welcome to our community @Carmell! Let us know how you get on with this and if you were successful in redeeming the tablet in the end? Smiley Happy

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Level 1: Joiner
Posts: 2
Registered: ‎03-01-2019

Re: Huawei T3 tablet redemption

Was asking which of the many numbers on the receipt was the receipt number. However on my online account I found the order number hopefully this will work
Community Manager
Posts: 5,259
Registered: ‎23-07-2014

Re: Huawei T3 tablet redemption

Ok thanks for the update @Carmell, let us know if you come across any further issues when you claim the tablet. Smiley Happy

Check out some of the recent discussions:
Access for You: Registration - Find out how to register for our Access for You service.
Gig tickets giveaway!! Smiley Wink Interested in any O2 Academy gig? Let us know for a chance to get free tickets!
Review of the Samsung Galaxy A50 - Read our latest device review by member Poppysmum.
Priority tickets calendar! 24-30 June - Check out which tickets are going on sale or pre-sale this week on Priority!


If you'd like to take part, why not register? Smiley Happy
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Level 1: Joiner
Posts: 1
Registered: ‎23-01-2019

Re: Huawei T3 tablet redemption

Yes. Let us all know @ Carmella. What a run around. My Mrs is with EE. She went into one of their shops, upgraded her phone and walked out the door with her free T3 in her hand. I bought my new phone from O2 in December. Sent off my receipt TWICE, waited 8 days for an acknowledgement. I still await a validation code, just to claim my tablet. 2 months after purchase and still no tablet.


What a complete shambles.
Posts: 66,038
Topics: 539
Registered: ‎04-01-2009

Re: Huawei T3 tablet redemption