on 15-10-2020 22:31
Basically O2 are investigating the issue and think it's to do with the Network, but can a Phone Mass be down from July until now for so long? Anyone else experiencing this problem with this device? I'm starting to think it might be the device as a friend of mine Said they experienced the same issue with another phone they had on O2. Just trying to find out if other customers are experiencing similar issues to me.
on 16-10-2020 11:58
For this reason it could be that they have not fixed the mast.
Any ongoing work would be on this link:
Have you read the help guide:
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 19-11-2020 11:48