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Level 1: Joiner
Posts: 2
Registered: ‎13-09-2018

Great Live Chat service by Indrajit 13th Sept

Hi Community Managers,

 

I just wanted to give a shout out to Indrajit from the Live Chat service. On 13th Sept, I chatted to Indrajit through the Live Chat service, querying some data charges which was not right. I was half expecting to be going back and forth with 02 about the charges. Fortunately, Indrajit was a LEGEND! and helped resolve the issue within the same chat. I was going to submit good feedback through the automated feeback system, however for some reason it got stuck on the first page. Hence, here I am writing a feedback through the community page as I feel that Indrajit went above and beyond the call of duty. Thank you very much Indrajit. I have been an 02 customer for the past 11 year and with Indrajit's excellent customer service, I will continue to be a customer for the foreseeable future. Thanks again!

 

Best wishes,

Eugene

Posts: 8,352
Topics: 108
Kudos: 1,710
Registered: ‎17-03-2015

Re: Great Live Chat service by Indrajit 13th Sept

@EmilieT can pass this on for you

iPhone XR 64GB
Community Manager
Posts: 5,489
Registered: ‎18-02-2016

Re: Great Live Chat service by Indrajit 13th Sept

Cheers for the tag @lovemyphone

 

Great to hear you had such fantastic service @Euglim! I'll pass on your feedback to the chat team now. Thanks for taking the time to post. smiling

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