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Level 13: Prompter
Posts: 936
Registered: ‎22-01-2014

Great Customer Service - Leicester Highcross

A quick post to recognise the O2 team at Leicester Highcross store. I visited last Saturday (29/9) and seen by a Guru very quickly who was professional and friendly to try and help resolve some issues I was having with my handset.

Cheers beers

Anonymous
Posts: 0

Re: Great Customer Service - Leicester Highcross

@EmilieT or @Marjo can pass on your feedback for you 

Posts: 71,810
Topics: 677
Registered: ‎14-01-2013

Re: Great Customer Service - Leicester Highcross

Thanks for such postive feedback @dgilbert2

Good to hear. I'm sure this will be passed on to the store and the guru in question Smiley Wink

*The Game Is On*


Posts: 87,696
Topics: 531
Registered: ‎04-04-2012

Re: Great Customer Service - Leicester Highcross

Thanks for sharing Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Community Manager
Posts: 5,662
Registered: ‎23-07-2014

Re: Great Customer Service - Leicester Highcross

Awesome! Great to hear that you had such a positive experience at the store @dgilbert2, cheers for posting. We'll make sure to pass on your feedback! Do you happen to remember the first name of the Guru in question? I'm going to drop you a quick PM to get a few additional details to make sure we can reach the correct person/team. Smiley Happy

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Level 13: Prompter
Posts: 936
Registered: ‎22-01-2014

Re: Great Customer Service - Leicester Highcross

@MarjoNo problem at all, credit where credit is due.