Google play voucher

[Anonymous]

Has anybody been struggling to get their £50 Google play voucher from o2?

[Anonymous]

no i lodged an official complaint and got a refund for £50 but was told if i ever get the voucher i can have that as well

just web chatted CS and after 20 minutes he gave the number for  ticket master and told me tol call them to sort it 

what a dick 

[MI5]

Time and time again we say not to use live chat....

[Cleoriff]

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@MI5 wrote:
Time and time again we say not to use live chat....

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And an example of why we say that.......

[MI5]

Although if I had a spare 10mins I may call them and ask where my voucher was

[viridis]

Ooh, what you buy???

[MI5]

Nowt

[Anonymous]

So do I ring 202 if so which is the best option to pick so as not to get messed around too much

[viridis]

But you've had your 50 quid,
Can't see them doing an awful lot when your account notes will show a payment in regards to the promotion..

[Cleoriff]

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@viridis wrote:
But you've had your 50 quid,
Can't see them doing an awful lot when your account notes will show a payment in regards to the promotion..

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I would agree with that in theory...but the op said he was told....

no i lodged an official complaint and got a refund for £50 but was told if i ever get the voucher i can have that as well

Which does sound a bit weird if honest....

[jonsie]

So who pays the voucher. Is it solely an O2 promotion or a phone manufacturer promotion?