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Anonymous
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Google play voucher

Has anybody been struggling to get their £50 Google play voucher from o2?

 

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Posts: 100,306
Topics: 546
Registered: ‎04-04-2012

Re: Google play voucher

[ Edited ]

Yes. They seem to have changed or retrospectively applied some T&C's that were not made available at time of ordering (on some phones).
There is a thread somewhere, I'll find it for you....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 100,306
Topics: 546
Registered: ‎04-04-2012

Re: Google play voucher

Read this through - it starts off positive for some but deteriorates towards the end of the thread http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Google-Play-rewards/td-p/923866
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 13,326
Topics: 81
Registered: ‎14-01-2014

Re: Google play voucher

Yeah, basically there are some terms now which weren't linked to or mentioned on the sale pages, just that if you bought xx Handset, you would get xx Google play voucher.
Now it seems there are conditions hidden away in a separate page far, far away under the promotions name of "best of Android" (which wasn't/isn't named on the promotion pages either)
Look in store at HTC ONE A9 to see the same promotion without any mention of terms.



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Posts: 13,326
Topics: 81
Registered: ‎14-01-2014

Re: Google play voucher

Actually, scrap that, it seems the terms have now been added to the HTC one A9 page.
Which is as good as admission of an incorrectly marketed advert in my eyes.



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Anonymous
Posts: 0

Re: Google play voucher

Ok so I just got a text with a link go open priority on the web it says I have a £50 Google voucher but there is nothing there in any section

Checked on the priority app and still nothing
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Anonymous
Posts: 0

Re: Google play voucher

Just to add I checked in the My priority section
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Posts: 100,306
Topics: 546
Registered: ‎04-04-2012

Re: Google play voucher

No idea then, I guess you need to call CS.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Google play voucher

Tbh after the mess around last time I'll pass plus they refunded me to the vaule of when it hadn't arrived after one month
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Posts: 100,306
Topics: 546
Registered: ‎04-04-2012

Re: Google play voucher

Ah, so you've already had £50 or were you due another voucher?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)