cancel
Showing results for 
Search instead for 
Did you mean: 

Good custermer service and live chat.

Luke30
Level 7: Part Timer
  • 389 Posts
  • 131 Topics
  • 0 Solutions
Registered:
The customer services and live chat are good and I have had no problems with them. But there is one thing that would be good with the live chat is that it would be good if it was open 24 hours like Vodafone and three live chat is.
LGreenwood
Message 1 of 10
2,681 Views
9 REPLIES 9

Glory1
Level 43: Bright Spark
  • 10294 Posts
  • 85 Topics
  • 123 Solutions
Registered:

I can't see that happening @Luke30 as O2 would have to pay to employ additional staff to provide a 24 hour service.

 

A good idea but very unlikely to happen, in my opinion.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 2 of 10
2,669 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
They already have 24 hour support wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 10
2,665 Views

Luke30
Level 7: Part Timer
  • 389 Posts
  • 131 Topics
  • 0 Solutions
Registered:
I know but the o2 live chat use to be 24 hours and not only that sometimes I have problems with my phone or account after midnight and I can't get help because the live chat is closed.
LGreenwood
Message 4 of 10
2,664 Views

Luke30
Level 7: Part Timer
  • 389 Posts
  • 131 Topics
  • 0 Solutions
Registered:
O2 don't do 24 hour help as live chat is closed and so is customers service.
LGreenwood
Message 5 of 10
2,661 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Yeah, but you missed one.........
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 10
2,656 Views

Anonymous
Not applicable
They won’t do 24hr live chat. Too costly to see that happen. That’s why they rely on the community & us
Message 7 of 10
2,654 Views

Luke30
Level 7: Part Timer
  • 389 Posts
  • 131 Topics
  • 0 Solutions
Registered:
Oh OK. I know this community form is open for people to get 24 hours a day 7 days a week.
LGreenwood
Message 8 of 10
2,644 Views

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

liggerz87
Level 20: Radiant
  • 1279 Posts
  • 102 Topics
  • 15 Solutions
Registered:
Yep like I'm usually on at night
Message 10 of 10
2,522 Views