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Get involved: Content feedback needed!

MercedesS
Former Staff
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Hello guys Wave

This topic is where you can ask and suggest what content you would like to see under the Community Knowledge Base: “How-To-Guides” and “Reviews” 

What content do you think is missing that might help?

  • What How-To-Guides would you like the community to create?
  • What content should be added or reviewed?
  • What news or information would you like to hear from O2?
  • Any special device review you will like to read?

Share your thoughts and thanks a lot in advance! Feedback

 


Your feedback 

  • "Coming soon articles" on new devices @Anonymous > Would be added to Welcome & News
  • "Firmware & software updates@MI5 @madasaf1sh > Would be added to Welcome & News

 

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
Message 1 of 30
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MercedesS
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Hello guys, we have some feedback already! 

About  "Coming soon section" and "Firmware & software updates section", it looks like there is not enough content but O2 will start adding this information under Welcome and news section instead. Wave

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
Message 11 of 30
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MI5
Level 94: Supreme
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With respect, nothing we ever suggest gets implemented, so why do o2 bother asking us?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 30
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jonsie
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My point exactly and yet we still make suggestions that are completely ignored. 

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Cleoriff
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Yes Community Ideas was good in theory...but ended up frustrating those who posted very good ideas and were ignored...

Veritas Numquam Perit

Girl in a jacket
Message 14 of 30
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Curr946
Level 26: Upbeat
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Totally agree, mine was great and the are still folk asking about capped plans.

I tend not to put much (any) effort into ideas now.
Current Phone: Sony Xperia XZ Premium
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jonsie
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Beenherebefore
Level 32: Blockbuster         
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@jonsie

 

You know when your local council put a change out for "consultation" ?

 

Then when all the replies from the residents go against what the council think you realise the council have already decided what they want and you know the "consultation" was just a sham.

"My life is a facsimile of a sham"
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jonsie
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Very true, the public usually have little influence on what has been preordained.... 

Message 18 of 30
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Cleoriff
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@jonsie wrote:

Very true, the public usually have little influence on what has been preordained.... 


But it does increase the 'post count'...thereby making the council (forum) look active and interested in customers opinions

Veritas Numquam Perit

Girl in a jacket
Message 19 of 30
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jonsie
Level 94: Supreme
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@Cleoriff wrote:

@jonsie wrote:

Very true, the public usually have little influence on what has been preordained.... 


But it does increase the 'post count'...thereby making the council (forum) look active and interested in customers opinions


Spot on 😉

Message 20 of 30
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