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Forum development & bugs updates

EmilieT
Former Staff
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Hi everyone, 

 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward slight_smile

 

If you spot any further issue too, please let us know in the comments!

 


 

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

 

  • Kudos and posting box window not working correctly in the blog section
  • New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
  • Read comments stuck in Unread Posts even after being read

 

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

 

  • Various differences between Mobile view and Full view (list here)
  • Size of the homepage header
  • Image in the hompage header
  • Lack of board structure on the homepage

 


 

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback nerd

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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pgn
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And the most recent Notifications link took me straight to... 

Screenshot_20200617-190320.jpg

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pgn
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Cleoriff
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I never access mail from notification feed, I do it from Unread posts or emails.

Unread posts does not work. That's it. confused

Veritas Numquam Perit

Girl in a jacket
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MI5
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Yes, works from notifications but not from unread posts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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pgn
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@Cleoriff wrote:

I never access mail from notification feed, I do it from Unread posts or emails.

Unread posts does not work. That's it. confused



There's your problem. 

Clearly you're not using the way they tested.yahoo

Unread posts, next stop.

With a black eye, I suspect. Astounded

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Mi-Amigo
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@Cleoriff wrote:

I saw your response in Unread posts @pgn and it failed. Took me to the top and much scrolling so it's not fixed. rolling_eyes


I just tried using Unread posts link to SIM swap guide.

Took me to the top [as noted by @Cleoriff ]

I`m using Windows 10, Chrome on laptop.

So still not fixed 

 

btw I clicked on each of the posts about SIM swap guide in Unread posts and went to topic

but on checking in Unread posts, they are still showing as Unread...

so the Unread posts issue is back... [well, it is for me for this topic]  

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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pgn
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I concur with @Cleoriff,  @MI5, @Mi-Amigo--the URL from Unread Posts with 2 Unread on the topic is wrong:

Screenshot_20200617-195508.jpg

Unread Posts link:
https://community.o2.co.uk/t5/How-to-Guides/SIM-Swap-a-mini-guide/ba-p/1060675

 

And that link takes me to:

Screenshot_20200617-195859.jpg

So it's about as fixed as a £3 note. 👍

 

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pgn
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And, btw, I cannot clear it from my Unread list now either, threads above and below go when I read them, but not this one, @Marjo :

Screenshot_20200617-200554.jpg

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pgn
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This never happened... 

this-never-happened-right.jpg

Right? 

 

All better now on the SIM guide yahoo

Guide: Sim Swap: a mini guide 2017 update 

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Cleoriff
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NO IT ISN'T!! frowning2

Just clicked on the link you posted above and guess what??  Straight to the top of the post!!

Edit: Oh I see, after i scrolled down, all the testing chit chat has been removed. Good job!!

 

Veritas Numquam Perit

Girl in a jacket
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