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Posts: 12,319
Topics: 288
Registered: ‎13-02-2019

Re: Forum development & bugs updates

Thanks @EmilieT for the info on the "private message bug".

As to the speed fix, I have`nt had any issues with that recently [hope that`s not tempted fate fingers crossed]

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Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"...
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Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Forum development & bugs updates


@Mi-Amigo wrote:

As to the speed fix, I have`nt had any issues with that recently [hope that`s not tempted fate fingers crossed]


Good to hear @Mi-Amigo, fingers crossed but give us a shout here in case it does come back! fingers crossed

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Posts: 111,812
Topics: 563
Registered: ‎04-04-2012

Re: Forum development & bugs updates

I have a development suggestion.

Is it possible to have one @ tag that will notify all Managers, such as @Admin (as used previously) so we don't have to type @EmilieT @Marjo @Martin-O2 all the time?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Community Manager
Posts: 7,372
Registered: ‎18-02-2016

Re: Forum development & bugs updates

Hey @MI5 Thanks for the suggestion on this. It's a good idea as a way to notify all of the community team with one tag. It's definitely not something that can be done with the current setup but It's worth looking at adding in the future! 

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Posts: 95,224
Topics: 755
Registered: ‎14-01-2013

Re: Forum development & bugs updates

@Martin-O2 @Marjo 

I see the old Unread Posts issue is back with a vengeance.

I have read all these 3 times and they are still here.

After posting this I will have to manually mark all posts as read.

Unread posts Nov19.PNG

*The Game Is On*

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Posts: 95,224
Topics: 755
Registered: ‎14-01-2013

Re: Forum development & bugs updates

Bumping this again. In relation to the reply boxes.... once posts are moved to the blog or review section

On my PC this is still what I get...

Blog box.PNG

 

It should look like this

Reply box 1.PNG

So I can't reply properly. I have no emoticons, no links, Mentions don't work. I can only kudo the original post and no-one else. I am unable to edit. In fact I can't do much at all. This has been going on for months. Nothing to do with clearing cache or cookies.

Any ideas on a fix @Marjo ?

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Community Manager
Posts: 7,867
Registered: ‎23-07-2014

Re: Forum development & bugs updates

[ Edited ]

Ok so, thanks for bumping this @Cleoriff  and I saw some comments in the My O2 guide as well about the issue from @gmarkj so I'll tag you here as well so we can continue the discussion. I said I'd send a PM but since it's more than one person with the issue, the more info the better, so I'll just put this here.

 

I got asked by the platform team if you guys could capture a what they called 'HAR' file from the affected page by any chance? They are unable to reproduce the issue so that file would give them more to go with. Do you both know what this file is and how you can get it on your browsers? 

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Posts: 95,224
Topics: 755
Registered: ‎14-01-2013

Re: Forum development & bugs updates

@MarjoJust googled Har File

https://en.wikipedia.org/wiki/HAR_(file_format)  and I have absolutely no idea how to do this on my PC (running Win 10 and Firefox.)

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Posts: 95,224
Topics: 755
Registered: ‎14-01-2013

Re: Forum development & bugs updates

Oh for goodness sake!!

  •  
  • If you are using Firefox, you can simply open the Developer Tools and select the Network tab. From here you can allow the capturing of the HTTP session of the current tab. Once you have your capture, you can export it to a HAR file by clicking on “HAR” and selecting “Save All As HAR”.

So no I can't.....Confused

 

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Community Manager
Posts: 7,867
Registered: ‎23-07-2014

Re: Forum development & bugs updates

Hmmm... let me check if I have Firefox and can figure it out... 

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