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Forum development & bugs updates

EmilieT
Former Staff
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Hi everyone, 

 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward slight_smile

 

If you spot any further issue too, please let us know in the comments!

 


 

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

 

  • Kudos and posting box window not working correctly in the blog section
  • New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
  • Read comments stuck in Unread Posts even after being read

 

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

 

  • Various differences between Mobile view and Full view (list here)
  • Size of the homepage header
  • Image in the hompage header
  • Lack of board structure on the homepage

 


 

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback nerd

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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If you'd like to take part, why not register? slight_smile
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Cleoriff
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Mine are working ok @gmarkj 

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gmarkj
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Yeah seems to have just been the WRM quiz answers.
Bizarro!!

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Mi-Amigo
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Mine working OK, too @gmarkj 

inc notifications of posts in WRQ 

I`m using laptop, Windows 10, Chrome 

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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Marjo
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Good morning guys,

We got an update on the Guides/Reviews board related bug this morning. In the past, there was an issue where, when clicking on a link on the Unread Posts page that points to the review/guides section, the link takes you to the top of the guide and not to the specific post you wanted to read. So you had to scroll all the way to the new reply in the list instead.

They have done something in the system that might have fixed the issue. Could you guys let me know when you encounter unread posts for the guides and reviews sections, if it's now working as it should (i.e. pointing to the right reply post)?

Fingers crossed. fingers_crossed

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Cleoriff
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I'll test one then.

Leave this here Guide: Tips to avoid unexpected charges on your bill 

(Now I'll go and post on that thread....wait...)

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Cleoriff
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Guide: Tips to avoid unexpected charges on your bill 

Must be doing something wrong and I know what it is....I didn't go to unread posts. IDIOT!!rofl

Someone else needs to test from unread posts.

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Cleoriff
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It didn't work for me @Marjo 

@pgnposted something in unread posts on this guide Guide: Tips to avoid unexpected charges on your bill

I clicked on his post and it took me to the top of the guide, not his post.

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gmarkj
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Same - unread link took me to the top of the guide page, not the post...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
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@Marjo 

Another fail. Someone posted on this thread just now Guide: How do I get to the 'Download Bill' page? 

I saw the post on Unread posts. Clicked on it and it took me to the guide itself and not the question asked.

The only time it works properly for me is when I access the thread via email. Only then does it take me to the latest post.

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MI5
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Nope, not fixed..........
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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