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Forum development & bugs updates

EmilieT
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Hi everyone, 

 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward slight_smile

 

If you spot any further issue too, please let us know in the comments!

 


 

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

 

  • Kudos and posting box window not working correctly in the blog section
  • New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
  • Read comments stuck in Unread Posts even after being read

 

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

 

  • Various differences between Mobile view and Full view (list here)
  • Size of the homepage header
  • Image in the hompage header
  • Lack of board structure on the homepage

 


 

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback nerd

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Cleoriff
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I use my PC 99% of the time @pgn and that hasn't happened to me?

Weird one!

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pgn
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@pgn wrote:

YouTube links take 2 or 3 attempts to "take", noticed it off and on all week, error comes up like the screenshot below, and some messages with a video in show the infamous

[video]

in the text until refreshed.

Mentioned by others too, @Anonymous I think earlier this week.

Coming into the weekend, not good...

@Martin-O2 @TheresaV @LukasB

Screenshot_20210319-094237.png


Looks like the upload a YouTube video bug is back again - three tries to get the fire lit this morning on the "listening to now" thread, @TheresaV.

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Cleoriff
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Yes I noticed that last week @pgn . Also took me 3 attempts to post a video. Forgot to mention here as was busy.

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TheresaV
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Oh no @pgn @Cleoriff Sorry about that frowning2 We will raise a ticket again, thanks for letting us know!

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Cleoriff
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Thanks @TheresaV thumbsup

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TheresaV
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The issue seems to have been resolved but just double checking it's working again for you @pgn @Cleoriff ?

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Cleoriff
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Hi @TheresaV 

It's working fine now thanks. thumbsup

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TheresaV
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Thanks for confirming @Cleoriff 

 

It's an odd one as it seems to come and go randomly thinking Fingers crossed it's not gonna happen again!

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Cleoriff
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@TheresaV 

Somewhere on this forum (and I thought it was on this thread) I wrote about the issue I was having with signing into My O2 from my PC. I've scrolled back to April 2020 and can't find it but I know you were checking it out for me. It was months ago.

If I click on My O2 here (Top right hand side of page)

MyO2 2.PNG

I get this...

 MyO2 sign in.PNG

 

It doesn't allow me to sign in, even with my email address and password, the sign in box remains greyed out

This is on My PC using Windows and Firefox.

I can sign in with no issues on my phone. I can sign in if I use this url  http://www.o2.co.uk/myo2

but using the My O2 Logo at the top of the page has never worked since we changed the layout of the forum.

You did say you would get someone to look at it and they would probably need more info?

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TheresaV
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I will send you a PM regarding this issue @Cleoriff slight_smile

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