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Forum development & bugs updates

EmilieT
Former Staff
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Hi everyone, 

 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward slight_smile

 

If you spot any further issue too, please let us know in the comments!

 


 

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

 

  • Kudos and posting box window not working correctly in the blog section
  • New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
  • Read comments stuck in Unread Posts even after being read

 

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

 

  • Various differences between Mobile view and Full view (list here)
  • Size of the homepage header
  • Image in the hompage header
  • Lack of board structure on the homepage

 


 

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback nerd

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Cleoriff
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I'm on PC and not sure why the Off Topic board is displaying like this (as if I am on mobile!)

Off Topic May.PNG

 

Can anyone with a PC check this out please? Also @TheresaV @LukasB @Martin-O2 ?

Veritas Numquam Perit

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MI5
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Same for me
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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pgn
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Martin-O2
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Hey @Cleoriff@MI5 we are also experiencing this issue so it seems to be affecting everyone. I've just raised a support ticket to get the problem investigated and fixed. I'll give you an update here once we get a response. 

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Cleoriff
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@Martin-O2 

I've checked and it's exactly the same on EVERY board. slight_frown

Veritas Numquam Perit

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pgn
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Hey, on my Pixel 4a, practically unnoticeable - unless I go to "Desktop site" mode in Chrome browser itself.

Unreadable though... 😖

Wrong pic, here is the right one.

Screenshot_20210507-124653.png

 

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Mi-Amigo
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@Martin-O2 

same problem for me on all boards using laptop with Windows 10 using Chrome. 

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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Cleoriff
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It's only happened this morning. When I checked at 8am (Off Topic) it was normal layout.

How it is now is an absolute nightmare  to find anything.

Veritas Numquam Perit

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Martin-O2
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Thanks for the comments and screen shots guys. It looks like something has gone wrong with the tables that form the rows and columns on the board level. Hopefully it will be a quick fix. We'll update you once we have any news. 

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Mi-Amigo
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Another problem arises on a Friday; gets reported; and what`s the betting nowt gets done over the weekend...

How long will this one take to fix ?? I`m not going to hold my breath...

Just feel sorry for everyone, including the new members, who will have to endure this nightmare until it`s sorted 

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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