on 19-07-2019 12:01 - last edited on 11-06-2020 08:49 by Marjo
Hi everyone,
In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward
If you spot any further issue too, please let us know in the comments!
Current issues being looked into
-These have been reported to the platform provider and are being investigated-
Current feedback being looked into
-These are being discussed with the different teams involved in the project-
Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
on 18-05-2020 13:29
on 18-05-2020 13:29
19-05-2020 12:03 - edited 19-05-2020 12:04
19-05-2020 12:03 - edited 19-05-2020 12:04
Unread posts broken again...
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 19-05-2020 12:06
on 19-05-2020 12:06
Yep, not sure what I've missed as just had to mark all read though this post will now show as unread!
on 19-05-2020 12:08
on 19-05-2020 12:08
I'm ok so far. You watch, now I have said that......
Veritas Numquam Perit
on 19-05-2020 12:11
on 19-05-2020 12:11
...... and yes, unread posts issue back for me now! I did notice one of the threads has been moved though!
Veritas Numquam Perit
on 19-05-2020 12:13
on 19-05-2020 12:13
on 19-05-2020 12:15
on 19-05-2020 12:15
I'm getting though when posts haven't been moved and every post I make this morning shows top of the unread. Really peed off with this!
on 23-05-2020 23:30
on 23-05-2020 23:30
Guide mentions stopped working at 23.20pm last night. Great!!!!!!!!!!!!!!!!
Guide: Coronavirus Community Help and Support
And now they are working again.
Veritas Numquam Perit
on 03-06-2020 11:56
on 03-06-2020 11:56
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 03-06-2020 12:02
on 03-06-2020 12:02
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here