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Forum development & bugs updates

EmilieT
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Hi everyone, 

 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward slight_smile

 

If you spot any further issue too, please let us know in the comments!

 


 

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

 

  • Kudos and posting box window not working correctly in the blog section
  • New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
  • Read comments stuck in Unread Posts even after being read

 

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

 

  • Various differences between Mobile view and Full view (list here)
  • Size of the homepage header
  • Image in the hompage header
  • Lack of board structure on the homepage

 


 

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback nerd

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Cleoriff
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Good idea @pgn 

We can then read (or ignore) to suit ourselves and the pace of the forum questions!

Veritas Numquam Perit

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gmarkj
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Unread posts broken again...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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jonsie
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Yep, not sure what I've missed as just had to mark all read though this post will now show as unread!

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Cleoriff
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I'm ok so far. You watch, now I have said that......

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
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...... and yes, unread posts issue back for me now! I did notice one of the threads has been moved though!

Veritas Numquam Perit

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MI5
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Yep, got it too.....
Every time a post is moved 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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I'm getting though when posts haven't been moved and every post I make this morning shows top of the unread. Really peed off with this!ragepoop

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Cleoriff
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Guide mentions stopped working at 23.20pm last night. Great!!!!!!!!!!!!!!!!

Guide: Coronavirus Community Help and Support 

And now they are working again. joy

Veritas Numquam Perit

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gmarkj
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Have notifications stopped working again? Not seen anything from the WRQ answers/prizes posts...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
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... and just had the notification of @Cleoriff mentioning me in the Wed WRM!!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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