on 19-07-2019 12:01 - last edited on 11-06-2020 08:49 by Marjo
Hi everyone,
In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward
If you spot any further issue too, please let us know in the comments!
Current issues being looked into
-These have been reported to the platform provider and are being investigated-
Current feedback being looked into
-These are being discussed with the different teams involved in the project-
Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback
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on 21-02-2020 14:53
on 21-02-2020 14:53
So what type of fekin account do I need then O2?
on 21-02-2020 14:57
on 21-02-2020 14:57
on 21-02-2020 15:57
on 21-02-2020 15:57
Hey guys some good news and bad news about the notification issue.
The good news is we think we have identified the cause and we're taking steps to correct the problem.
The bad news is that it's unlikely to be fixed today which means we'll be without notifications for the weekend.
We appreciate that this is having a big impact on how many of you use the forum and it's also causing issues for the community team. You patience is appreciated whist we work on getting this resolved and in the absence of mentions please feel free to drop myself or @Marjo a private message or use the grief report button to raise any important issues to us.
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on 21-02-2020 16:54
on 21-02-2020 18:16
on 21-02-2020 18:16
Thanks for the update @Martin-O2
Veritas Numquam Perit
on 21-02-2020 18:30
on 21-02-2020 18:30
Thank you for keeping us informed @Martin-O2
It really comes as no surprise that the notification problem isn`t going to be fixed today [Friday].
on 21-02-2020 23:54
on 21-02-2020 23:54
on 23-02-2020 15:39
on 23-02-2020 15:39
Loks like "Accept as a solution" workflow e-mails are unaffected by the recent bug as well, I just got one:
on 23-02-2020 16:57
on 23-02-2020 16:57
on 23-02-2020 17:26
on 23-02-2020 17:26
Look, I got an e-mail from a normal thread a couple of mins ago...
Could it be...? 🤔