Forum development & bugs updates

[EmilieT]

Hi everyone, 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward

If you spot any further issue too, please let us know in the comments!

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Current issues being looked into

-These have been reported to the platform provider and are being investigated-

• Kudos and posting box window not working correctly in the blog section
• New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
• Read comments stuck in Unread Posts even after being read

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

• Various differences between Mobile view and Full view (list here)
• Size of the homepage header
• Image in the hompage header
• Lack of board structure on the homepage

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Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback 

[MI5]

So what type of fekin account do I need then O2?

[jonsie]

[Martin-O2]

Hey guys some good news and bad news about the notification issue. 

The good news is we think we have identified the cause and we're taking steps to correct the problem. 

The bad news is that it's unlikely to be fixed today which means we'll be without notifications for the weekend. 

We appreciate that this is having a big impact on how many of you use the forum and it's also causing issues for the community team. You patience is appreciated whist we work on getting this resolved and in the absence of mentions please feel free to drop myself or @Marjo a private message or use the grief report button to raise any important issues to us. 

[pgn]

Thank you kindly for the update, @Martin-O2.

As @jonsie pointed out, not a real biggie, despite the moans, including mine. 😐

[Cleoriff]

Thanks for the update @Martin-O2 

[Mi-Amigo]

Thank you for keeping us informed @Martin-O2 

It really comes as no surprise that the notification problem isn`t going to be fixed today [Friday].

[jonsie]

Thanks @Martin-O2 

[pgn]

Loks like "Accept as a solution" workflow e-mails are unaffected by the recent bug as well, I just got one:

[MI5]

Yes, they have always been coming through. I guess because it's coming from an admin type account.

[pgn]

Look, I got an e-mail from a normal thread a couple of mins ago... 

Could it be...? 🤔