Re: Forum development & bugs updates - Page 33

EmilieT · ‎19-07-2019

Hi everyone,

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward

If you spot any further issue too, please let us know in the comments!

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

Kudos and posting box window not working correctly in the blog section
New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
Read comments stuck in Unread Posts even after being read

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

Various differences between Mobile view and Full view (list here)
Size of the homepage header
Image in the hompage header
Lack of board structure on the homepage

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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Mi-Amigo · ‎19-02-2020

Just received this notification - in notification box on forum - from @Martin-O2

Martin-O2 @mentioned you in Community Recap: January 2020 ‎[today] 10:53

So notification of Community Manager mentioning member is coming through but not tags from members...

Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

jonsie · ‎19-02-2020

Yes and emails for PMs continue to come through ok.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎19-02-2020

Is MYO2 KHOROS aswell 😮

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎19-02-2020

@MI5 wrote:
Is MYO2 KHOROS aswell 😮

I wouldn't be at all surprised....

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Martin-O2 · ‎19-02-2020

Hey guys the cause of this issue is still being investigated so there's no further update at this time. I'll drop a reply here as soon as we have any news.

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pgn · ‎19-02-2020

@Martin-O2 wrote:
Hey guys the cause of this issue is still being investigated so there's no further update at this time. I'll drop a reply here as soon as we have any news.

Got that in e-mail, lucky mods 😁

Good luck finding the gremlin.

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

Mi-Amigo · ‎21-02-2020

FYI folks...

Just had notification - NOT kudos/pm - from @EmilieT re me being tagged in post by her on Chester the Cat thread in Off Topic.

Now is this a sign that the fix is underway or merely because Emilie is former manager???

Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

MI5 · ‎21-02-2020

Ex Manager I assume as I am also getting notifications from @Martin-O2 this morning, but no one else.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎21-02-2020

Notifications still ominously quiet, e-mail even more so from the Forum

Click for O2's Social Media Team on X --||-- or on Facebook Messenger

Cleoriff · ‎21-02-2020

All the same really. It's Friday today so I expect nothing will be fixed now.

Veritas Numquam Perit