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Posts: 5,712
Topics: 116
Registered: ‎13-02-2019

Re: Forum development & bugs updates


@Cleoriff wrote:

@EmilieT' It's such a waste of space (literally) The note and avatar columns are just white and totally blank.

PS you can see where my PM's start by the white squares. This is on my PC.

 

PM's 2.PNG


The same here - not just on INBOX but also in SENT...

Serves no purpose, takes up huge amount of space, not wanted, not needed, not asked for, implimented with no consultation - [presumably admin  did not receive advanced notification?]. Lithium being a law unto themselves again... I wouldn`t hold my breath for a reasonable explanation, apology or consultation any time soon from their "techy" crew... rage 

 

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Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"...
Robert Kennedy.

Posts: 88,643
Topics: 536
Registered: ‎04-04-2012

Re: Forum development & bugs updates

Well it's irritating bit not life threatening Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Former Staff
Posts: 5,406
Registered: ‎18-04-2018

Re: Forum development & bugs updates

@Cleoriff @MI5 @Mi-Amigo I understand it's annoying Smiley Sad As I mentioned this morning we don't have much more information just yet but we're looking into it and you'll get an update as soon as we hear back from Lithium (Khoros Smiley Wink)!

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Posts: 70,562
Topics: 548
Registered: ‎04-01-2009

Re: Forum development & bugs updates

Totally 120% mprovement. Kudos Khoros 'Kin Kaput poop

Posts: 5,712
Topics: 116
Registered: ‎13-02-2019

Re: Forum development & bugs updates


@EmilieT wrote:

@Cleoriff @MI5 @Mi-Amigo I understand it's annoying Smiley Sad As I mentioned this morning we don't have much more information just yet but we're looking into it and you'll get an update as soon as we hear back from Lithium (Khoros Smiley Wink)!


@EmilieT 

From your reply, I assume that neither you nor @Martin-O2 were notified of this in advance and you are as much in the dark as we are as to the purpose? If that is the case, may I ask what happened to the promise that we, the regular users of the Community, would be consulted and informed of future changes before they were implimented? The latter question is, of course, directed at Lithium/Khoros and not at the O2 Community admin who are as much victims as we, the members, are. 

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Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"...
Robert Kennedy.

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Former Staff
Posts: 5,406
Registered: ‎18-04-2018

Re: Forum development & bugs updates

@Mi-Amigo Lithium/Khoros continuously releases updates, across all the communities using their platform. Those usually are more background things that would not affect your daily use of the community, and we do not necessarily have a full understanding or visibility of what will be updated by themselves ahead of time. That's something we can definitely try to work on, to give you guys more information on what updates are coming from the platform provider ahead of tor as they are released Smiley Happy

 

As for any changes that the Community Team makes, we will continue working closely with you guys to discuss what we are doing and take into account your thoughts on those changes!

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Posts: 5,712
Topics: 116
Registered: ‎13-02-2019

Re: Forum development & bugs updates

@EmilieT 

Thanks for replying to my post. With regards to your comment:

Lithium/Khoros continuously releases updates, across all the communities using their platform. Those usually are more background things that would not affect your daily use of the community, and we do not necessarily have a full understanding or visibility of what will be updated by themselves ahead of time. That's something we can definitely try to work on, to give you guys more information on what updates are coming from the platform provider ahead of tor as they are released...

It would very much appreciated if you can get more information on updates from the platform provider ahead of or as they are released.

And as for the point

As for any changes that the Community Team makes, we will continue working closely with you guys to discuss what we are doing and take into account your thoughts on those changes!


I am sure that all members, myself included, appreciate that you, the other admin managers, and the Community Team have worked closely with us and have discussed with us and kept us informed as to what changes you might be considering. On a personal level, I have no problem or gripe over this, my concern is over the attitude towards you and the Community Team and us the users by Khoros, as the platform provider.

Thanks once again @EmilieT thumbsup

animated-elephant-image-0278
Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"...
Robert Kennedy.

Former Staff
Posts: 5,406
Registered: ‎18-04-2018

Re: Forum development & bugs updates

Hi guys, 

 

No information yet on the columns we talked about recently, but I've got another update for you Smiley Happy

 

Lithium/Khoros has made some changes that they believe should help with the intermittent slowness. Can you let us know here is you experience this again please? 

 

Thanks! sun

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Former Staff
Posts: 5,406
Registered: ‎18-04-2018

Re: Forum development & bugs updates

Hi again everyone, 

 

I just wanted to let you know that the platform provider has confirmed those columns in Private Messages are the result of a bug. They do not have an ETA for the fix but they're working on it, and we'll update you here as soon as we have more information Smiley Happy

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Posts: 73,538
Topics: 688
Registered: ‎14-01-2013

Re: Forum development & bugs updates

Thanks @EmilieT thumbsup

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