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Posts: 6,349
Topics: 97
Ideas: 2
Registered: ‎11-04-2012

Re: Forum development & bugs updates

Must be all those bananas, gumming up the works... BananaLOL

We demand rigidly defined areas of doubt and uncertainty. Douglas Adams.
Posts: 68,884
Topics: 545
Registered: ‎04-01-2009

Re: Forum development & bugs updates


@pgn wrote:

Must be all those bananas, gumming up the works... BananaLOL


Yeah, you tossed them somewhere....Banana

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Posts: 4,833
Registered: ‎18-04-2018

Re: Forum development & bugs updates

Thanks @pgn @jonsie @Cleoriff @Mi-Amigo for letting us know here when the forum was slow for you!

 

Just so you know I did pass it on to the platform provider as examples for the case we have open on this, and it's very useful so please continue reporting here any instance of this or any other issue (for example the posts stuck in Unread posts) Smiley Happy

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Posts: 70,444
Topics: 674
Registered: ‎14-01-2013

Re: Forum development & bugs updates

I have been browsing and notice the complaints page has changed radically

https://www.o2.co.uk/how-to-complain

 

So I have checked it out and there is one link (for email) which I expect to click on and be given an email address. It's for the 'new' section Resolution Expert Team.

 

Complaints.PNG

It's not the Complaints Review Service You can see that underneath.

Anyway the 'email us' link for the Resolution Expert Team, which I've highlighted, doesn't work and takes you nowhere. @EmilieT @Marjo @Martin-O2 

 

*The Game Is On*


Posts: 6,349
Topics: 97
Ideas: 2
Registered: ‎11-04-2012

Re: Forum development & bugs updates


@Cleoriff wrote:

 

So I have checked it out and there is one link (for email) which I expect to click on and be given an email address. It's for the 'new' section Resolution Expert Team.

 

Complaints.PNG

 

Anyway the 'email us' link for the Resolution Expert Team, which I've highlighted, doesn't work and takes you nowhere. @EmilieT @Marjo @Martin-O2 

 


Works for me, @Cleoriff @, the link hoofs me into my Gmail app with an empty e-mail, stamped, addressed and ready for me to vent into...😁

 

Screenshot_20190824-150145.jpg

 

 

We demand rigidly defined areas of doubt and uncertainty. Douglas Adams.
Posts: 87,085
Topics: 529
Registered: ‎04-04-2012

Re: Forum development & bugs updates

Works fine if you have your phone set up properly Smiley Tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 68,884
Topics: 545
Registered: ‎04-01-2009

Re: Forum development & bugs updates

Working on for me using Chrome on the Kindle. 

Posts: 68,884
Topics: 545
Registered: ‎04-01-2009

Re: Forum development & bugs updates

Not sure exactly how expert they are though. Time will no doubt tell...... 

Posts: 70,444
Topics: 674
Registered: ‎14-01-2013

Re: Forum development & bugs updates

[ Edited ]

I wasn't using my phone, I was using my PC and it takes me nowhere.( I can assure you the pc is set up correctly rolling eyes) Using Firefox and Chrome. The other links work on PC. However checking the section again, it's only showing someone with a mobile? Bit weird....

*The Game Is On*


Posts: 70,444
Topics: 674
Registered: ‎14-01-2013

Re: Forum development & bugs updates

So having checked on my mobile, it DOES work. Takes me to Gmail with the email address typed in.

I think there is a problem though if it doesn't work with PC? (Well it is for me!!)  innocent

*The Game Is On*