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Level 1: Joiner
Posts: 1
Registered: ‎21-08-2019

FEEDBACK

I have just spoken to Shamima on your o2 customer service line, she was absolutely fantastic, explained everything so well, checked the information I was previously told was correct (which it wasn't) and made me feel at ease with my issue. Please make sure this fed back to her. She is a credit to your team!! Smiley Happy
Posts: 89,276
Topics: 536
Registered: ‎04-04-2012

Re: FEEDBACK

Thanks for the feedback @Gaby 

Our community managers will pass it on for you @EmilieT @Marjo 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 75,202
Topics: 695
Registered: ‎14-01-2013

Re: FEEDBACK

@Gaby 

Lovely to hear you had a great experience with O2. Always nice to read. Well done Shamima. wink

*The Game Is On*


Level 27: Desk Jockey
Posts: 4,067
Registered: ‎03-08-2018

Re: FEEDBACK

Hi @Gaby
Thanks for taking the time to leave your feedback for Shamima sure she'll be thrilled to hear it. It is so nice when a person gives all the help they can it makes so much difference 👍


Posts: 71,878
Topics: 549
Registered: ‎04-01-2009

Re: FEEDBACK

Nice post and O2 could do with more advisers like Shamima smiling

Former Staff
Posts: 5,412
Registered: ‎18-04-2018

Re: FEEDBACK

[ Edited ]

Good morning @Gaby, and welcome to the community Wave

 

Thanksmuch for sharing your recent Customer Service experience with us, I'm so glad Shamima was so nice and helpful! I'd love to pass this feedback on to her and her team, and in order to do so I'll need a few more details so I'll send you a Private Message shortly Smiley Happy

 

Thanks for the mention as well @MI5 sunflower

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Community Manager
Posts: 6,105
Registered: ‎23-07-2014

Re: FEEDBACK

Love it! Thanks @Gaby for sharing. Smiley Happy

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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