Error Message from wrong link

Cleoriff · ‎19-08-2018

This morning I was answering a query on @MI5's Lost and Stolen guide. LOST and STOLEN

Out of interest and because I know we no longer use the webform, I clicked on the link that used to take us to it ie https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form

Imagine my surprise when I received this message....

Not what I was expecting at all....but certainly gives us information about the 'unlocking fiasco' many customers are experiencing @Marjo. @Martin-O2 @EmilieT??

Veritas Numquam Perit

MI5 · ‎19-08-2018

Those pages not been working for a while now.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎19-08-2018

O2 certainly are going through the wringer at the moment

Marjo · ‎21-08-2018

Thanks guys for this and the screenshot too, we've passed this on!