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Dodgy text

VikkiVictoria
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Just received a text -

[O2]: Payment for your latest bill could not be processed by your bank. Please update your billing information 


Obviously I haven’t followed the link as I know my bill is up to date
Dodgy spam no doubt

 
 
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Bambino
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@VikkiVictoria Please remove the link to the scam so no one accidentally clicks on it. Go to Options then Edit Reply.
If you do a search you will see this kind of scam text has been making the rounds of late.

I DO NOT WORK FOR O2



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Cleoriff
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Hi @VikkiVictoria 

It's a scam. Forward the text to 7726 and don't open the link.

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice 

Some scams might pretend to be from O2, or from an organisation you already deal with. It's important that we see examples of phishing emails, texts and websites so we can investigate and shut down scammers. To report a suspicious email, text or website:

  • forward the text message, including phone number or company name, to 7726. It won’t cost you anything and it means we can investigate the sender
  • for emails, forward the message to the organisation that it claims to be from. You can look up the email address to send it to on that organisation’s website
  • for suspicious emails claiming to be from O2, create a new email draft with ‘Phishing’ as the subject. Attach the suspicious email and send it to phishing@o2.com
  • get in touch with the Information Commissioner’s Office by calling 0303 123 1113.

Block the number...

Veritas Numquam Perit

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MI5
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@VikkiVictoria 

Lots of reports of this scam on the forum.

It has been going on for a while now.

Block the number and do not follow any links.
Forwrd the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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VikkiVictoria
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Cheers
This is what I wanted, someone to guide me on where/how to report it
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Cleoriff
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No problem @VikkiVictoria 

Best of luck and welcome to the forum Welcome

Veritas Numquam Perit

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MI5
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You're welcome @VikkiVictoria wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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Flagged to get the link in the OP's post removed

I DO NOT WORK FOR O2



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