on 25-07-2012 09:49
I transferred my O2 to my friend more than one year ago and recently I keep receiving letters saying my account is overdue. I wish I cancelled it and did not recommended to my friend!
on 01-12-2017 16:14
My wife has just been refused a contract for £ 15 a month by o2 after a credit check. I tried on her behalf and it asked for additional information (apparently my driving licence is a wealth of information about my ability to pay a bill?). After studying the details on my driving licence the computer still said no. I have written to email@example.com, but have not even received an acknowledgement. Is this normal? My step-son is using one of my credit cards and has been late with a couple of payments, could that be the problem? i used to be with o2 and had a monthly bill averaging £80, I don't think £ 15 is going to prove a problem. Can they override the computer?
on 01-12-2017 16:19
Hopefully a human will be able to see sense and authorise it for you.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 01-12-2017 16:30
BUT you need to check your own credit file. Check online, either direct with Experian or one of the free ones. The Experian in my opinion is best, it used to cost £2.00 but you won't have the problem of your email address being passed on or sold on.