cancel
Showing results for 
Search instead for 
Did you mean: 

Discounts

Anonymous
Not applicable

I was contacted last night and offered a discount for a new contract. The phone was out of stocjk so I called up today to get a different handset. I was passed from department to depatment for 52minutes untill someone said I need the discount depatment and they are an outbound service so I cant get put through. I now have no new contract and cannot get my discount. Im very disapointed at this as I was wanting to upgrade the handset to an Iphone 6s so you have now lost out as well

Message 1 of 8
1,973 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:
Message 2 of 8
1,971 Views
7 REPLIES 7

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:
Message 2 of 8
1,972 Views

Bambino
Level 84: Resplendent
  • 22943 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@Anonymous this is a customer to customer forum. O2 will not see what you posted. Please do as @jonsie has suggested and call customer service again. There are many posts on the forum about the terrible wait times, but it's the only way you have a chance of any discount.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 8
1,951 Views

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

@Bambino wrote:

@Anonymous this is a customer to customer forum. O2 will not see what you posted. Please do as @jonsie has suggested and call customer service again. There are many posts on the forum about the terrible wait times, but it's the only way you have a chance of any discount.


Thanks @Bambino, early morning 8-8.30 is the best time.

Message 4 of 8
1,945 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
There's no guarantee the original call came from o2 either - it could have been one of o2's partners or a scam.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 8
1,893 Views

jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Yes....all sounds slightly suspect to me....:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 7 of 8
1,884 Views

Anonymous
Not applicable

Go Instore & upgrade 

Message 8 of 8
1,849 Views