on 05-05-2017 00:55
I did a contract with O2 in December. I paid 200 pounds for deposit and I ask to O2 for refund this deposit on 14 April. Today 05/05/17 I still waiting for my deposit back.
They told me it will appear in my bank account in 10 working days and 14 has passed.
This is annoying cause I had to call them three times to get my deposit back, and I think would be another 4th
How can be possible with this big company?
on 05-05-2017 01:01
on 05-05-2017 03:58
If its not showing on your account you really need to keep calling them I'm afraid. Also make a complaint, you may get a goodwill gesture for your problem.
on 05-05-2017 11:44
I called them 3 times, the last on monday and they told me that today I will receive my deposit. I still waiting for that.
Yes It's appears in my o2 account but I didn't tell them I wanted that. I want my money in my bank account.
I made a complain and a final request before legal action, cause this it should be resolved the last month, not in may
on 12-05-2017 18:32
Is it all fixed now? Please let us know