Data and service outage

[Rachelxx]

Hi what compensation will I be receiving for not being able to use my phone. My phone not working caused me alot of distress as my children where having contact with their father. Who was unable to get in contact with me???

[Bambino]

@Rachelxx It appears as if you've copied and pasted the question from this thread: https://community.o2.co.uk/t5/Pay-Monthly/Compensation/m-p/1179218

The answer is the same.

[Mike_T]

Thanks for reporting issues with the network. We have an official topic about this so we're locking this thread to keep the conversation in one place. Please use this thread for updates and to share your feedback. 

Thanks, 

The Community team