cancel
Showing results for 
Search instead for 
Did you mean: 

DPD courier nicks iPhone.... On cctv

viridis
Level 56: Guvnor
  • 13532 Posts
  • 106 Topics
  • 309 Solutions
Registered:
https://uk.yahoo.com/news/cctv-shows-moment-that-delivery-driver-appears-to-145622809.html

Always one bad apple (excuse the pun) to ruin the reputation of the preffered courier for may community members.

Message 1 of 22
2,692 Views
21 REPLIES 21

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:

@jonsie wrote:

@Bambino wrote:

Doesn't look like proof to me at all.


nor me?


How do you two interpret the video then?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 11 of 22
1,175 Views

jonsie
Level 94: Supreme
  • 93219 Posts
  • 609 Topics
  • 6975 Solutions
Registered:

Just looks like the guy has got out of his van and got back in after realising he's in the wrong place.....Don't know

The actual footage shows nothing.

Message 12 of 22
1,173 Views

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
How do you account for the fact that the customer states the phone was then shown as delivered to a neighbour?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 13 of 22
1,172 Views

jonsie
Level 94: Supreme
  • 93219 Posts
  • 609 Topics
  • 6975 Solutions
Registered:

Maybe a neighbour up the street, dunno mate but the film alone is not proof of the driver stealing the phone.

Message 14 of 22
1,169 Views

Cleoriff
Level 94: Supreme
  • 122901 Posts
  • 826 Topics
  • 7468 Solutions
Registered:

However.... the customer was in the house at the time and saw the driver leave without attempting delivery....

Veritas Numquam Perit

Girl in a jacket
Message 15 of 22
1,168 Views

Bambino
Level 84: Resplendent
  • 23061 Posts
  • 1025 Topics
  • 3675 Solutions
Registered:

The CCTV footage is very choppy. It really is inconclusive. If the customer was in the house and saw the delivery guy, why didn't he open his door and say something when he started to walk away? Something just doesn't sit right with this.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 16 of 22
1,163 Views

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
I guess we'll have to wait for the outcome of the investigation by DPD.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 17 of 22
1,156 Views

Bambino
Level 84: Resplendent
  • 23061 Posts
  • 1025 Topics
  • 3675 Solutions
Registered:

Yes, some of us are seeing it differently, and we could go back and forth forever. I hope there's a follow up to the story.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 18 of 22
1,151 Views

MI5
Level 94: Supreme
  • 144308 Posts
  • 634 Topics
  • 27660 Solutions
Registered:
Yes, interesting how the same thing can be interpreted in different ways.
It's mentioned on a few news sites so I'm sure one of them will follow it up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 19 of 22
1,145 Views

gindygoo
Level 25: Hard Hitter
  • 1340 Posts
  • 59 Topics
  • 27 Solutions
Registered:
Hmm tbh I'm not convinced either. But I'm ready to be proven wrong.

DPD have always been my preferred courier add I can track the driver, in fact my local DPD driver is really friendly and now knows me.

Anyhoo I'd like to see a follow up too, see who's right lol!
Message 20 of 22
1,105 Views