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Level 2: Apprentice
Posts: 66
Registered: ‎09-12-2018

Re: Customer services are terrible

Why did customer services change my name and give me 2 emails that isn’t mine
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Level 67: Unsung hero
Posts: 14,980
Registered: ‎31-03-2010

Re: Customer services are terrible

@Lirna If this is something to do with your account no one here can help. This is a customer community and we have no access to anyone else's account.

I DO NOT WORK FOR O2



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Level 2: Apprentice
Posts: 66
Registered: ‎09-12-2018

Re: Customer services are terrible

Well they have are you calling me a later
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Posts: 86,461
Topics: 729
Registered: ‎14-01-2013

Re: Customer services are terrible

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Level 2: Apprentice
Posts: 66
Registered: ‎09-12-2018

Re: Customer services are terrible

I have been on live chat from 4.34pm until 10.23pm still not sorted
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Level 2: Apprentice
Posts: 66
Registered: ‎09-12-2018

Re: Customer services are terrible

How is that not breaking the law calls are recorded so I’ll see I didn’t give any of these details
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Level 2: Apprentice
Posts: 66
Registered: ‎09-12-2018

Re: Customer services are terrible

No wonder I’m fumming why would customer service giv me a false name and 2 emails????

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Level 2: Apprentice
Posts: 66
Registered: ‎09-12-2018

Re: Customer services are terrible

Won’t be using 02 again will return to 3 network everyone 3 network is a lot better

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Level 2: Apprentice
Posts: 66
Registered: ‎09-12-2018

Re: Customer services are terrible

Lyer I meant 

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Posts: 100,266
Topics: 546
Registered: ‎04-04-2012

Re: Customer services are terrible

Its quite easy to see how both parties could have misunderstood !
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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