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Level 2: Apprentice
Posts: 66
Registered: ‎09-12-2018

Customer services are terrible


Customer services decided to give me a new name and put it thou a credit credit didn’t noticed until sim arrived I thought she’s made a mistake but no she even made me 2 email address with the name she made up that’s Breaking the law
Level 2: Apprentice
Posts: 66
Registered: ‎09-12-2018

Re: Customer services are terrible


Customer services decided to give me a new name and put it thou a credit credit didn’t noticed until sim arrived I thought she’s made a mistake but no she even made me 2 email address with the name she made up that’s
Posts: 70,182
Topics: 547
Registered: ‎04-01-2009

Re: Customer services are terrible

Sorry but I can't understand this post at all. Can you say what the problem is?

Posts: 72,627
Topics: 684
Registered: ‎14-01-2013

Re: Customer services are terrible

@Lirna

I don't think it's breaking the law as you say. You just need to call them in the morning and get it sorted

https://www.o2.co.uk/contactus

*The Game Is On*


Level 2: Apprentice
Posts: 66
Registered: ‎09-12-2018

Re: Customer services are terrible


Customer services decided to give me a new name and put it thou a credit credit didn’t noticed until sim arrived I thought she’s made a mistake but no she even made me 2 email address with the name she made up that’s Breaking the law
Level 2: Apprentice
Posts: 66
Registered: ‎09-12-2018

Re: Customer services are terrible

It’s not hard to read
Level 63: Greatness Assured
Posts: 12,553
Registered: ‎31-03-2010

Re: Customer services are terrible

@Cleoriff@jonsie OP has posted a similar unintelligible post here: https://community.o2.co.uk/t5/Pay-Monthly/Being-Charged-too-much-post-contract/m-p/1180007

I DO NOT WORK FOR O2

Posts: 70,182
Topics: 547
Registered: ‎04-01-2009

Re: Customer services are terrible

O2 wouldn't break the law. You need to call them to sort it out.

Posts: 70,182
Topics: 547
Registered: ‎04-01-2009

Re: Customer services are terrible


@Lirna wrote:
It’s not hard to read

It's easy to read. Understanding what the problem is what's the issue.

Posts: 72,627
Topics: 684
Registered: ‎14-01-2013

Re: Customer services are terrible

@Lirna

You keep repeating that comment. Please give them a call tomorrow and sort it out

You even posted the same thing on the Innovations thread!

*The Game Is On*