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Customer services are terrible

Lirna
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Customer services decided to give me a new name and put it thou a credit credit didn’t noticed until sim arrived I thought she’s made a mistake but no she even made me 2 email address with the name she made up that’s Breaking the law
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Lirna
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Well maybe if customer services would help I would be on here
Message 31 of 61
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jonsie
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@Lirna wrote:
Well maybe if customer services would help I would be on here

I think the best option is to call them at 8.30am as it sounds like a 'trusted' partner deal. Is it showing as a business account?

Message 32 of 61
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Lirna
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Why do I want a business account?

Message 33 of 61
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jonsie
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Anonymous
Not applicable

Nail, head springs to mind 

Message 35 of 61
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Lirna
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Whiskey what’s that got to do with my post ??
Message 36 of 61
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Lirna
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Lisen I’m new to this and didn’t mean to post that many times my mistake
Message 37 of 61
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jonsie
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@Lirna wrote:
Lisen I’m new to this and didn’t mean to post that many times my mistake

Don't worry or stress over it Lorna. Call customer service at 8.30 in the morning and they will put things right. Please don't use the live chat service.

Did someone mention whiskey? If so, I'll have one wink

Message 38 of 61
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Lirna
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How do I delete all this and start again ? Please I thought 02 customer services was on here my mistake I apologise
Message 39 of 61
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Anonymous
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@Lirna Only admin have the ability to delete this & they won’t be on until the morning 

Message 40 of 61
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