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Customer services are terrible

Lirna
Level 2: Apprentice
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Customer services decided to give me a new name and put it thou a credit credit didn’t noticed until sim arrived I thought she’s made a mistake but no she even made me 2 email address with the name she made up that’s Breaking the law
Message 1 of 61
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Cleoriff
Level 94: Supreme
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Just RING customer services tomorrow and speak to someone @Lirna

We are unable to help you here.

Veritas Numquam Perit

Girl in a jacket
Message 21 of 61
767 Views

Bambino
Level 84: Resplendent
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@Lirna No one is calling you a liar. We are just confused as to what the problem is, and it can't be sorted here anyway. You'll have to keep trying customer service, or call into an O2 store and see if someone can help you there.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 22 of 61
763 Views

jonsie
Level 94: Supreme
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Lirna
Level 2: Apprentice
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How can it be misunderstood?????
Message 24 of 61
759 Views

Lirna
Level 2: Apprentice
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I’m letting ppl know how terrible your service is
Message 25 of 61
753 Views

Anonymous
Not applicable

What exactly is the problem here? We cannot physically do anything. You need to call customer service tomorrow morning & talk to them 

Message 26 of 61
752 Views

Bambino
Level 84: Resplendent
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@Lirna We are all customers here. Just like you. We cannot help with account issues. You'll have to speak to customer service or Live Chat in the morning. 

I DO NOT WORK FOR O2



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Message 27 of 61
750 Views

Lirna
Level 2: Apprentice
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The problem is my name on my account is lornamarie Connell which isn’t my name she even made 2 email addresses which are lornamarie**Personal info** and mrielorna**Personal info** now I’m wanting the call that I got lisened to as it will prove I never gave these details did you colleague need a bonus and I probably got knocked back for a sim in ma own name must of thou I’ll add Marie to her name then put it thou a credit credit National we’re did she get theses details ????? The price will be in the call 

Message 28 of 61
745 Views

Lirna
Level 2: Apprentice
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Language lol 

Message 29 of 61
744 Views

jonsie
Level 94: Supreme
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We cannot see what has happened on your account. We are customers. Only you can tell us from the beginning what has happened up to now. It's not our customer service.

Message 30 of 61
742 Views