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Hi guys,
One of my objectives in early 2015 is to collate any experiences and observations from the community in regards to O2's customer service. It comes in many forms in any large company such as O2, so I'll create a thread for a number of ways to contact us.
Today, we start with customer experiences in shops. How do you find the service you receive in store? What works well? What would you improve if you had the chance?
We'll also create threads on Live chat, ringing O2 and social media. I cant wait to hear from you all 
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@jonsiewrote:
@Cleoriffwrote:
@jonsiewrote:It's so surprising how two stores can differ so much.
Yes it's amazing really. Though I have always had first rate service from my local store. I just go in and play the 'dim old woman' card. Works a treat....
As long as you tell the truth then. ....
Indeed. I have no shame. 
