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'Contacting us'

Anonymous
Not applicable

How long are you supposed to wait for a person online to speak to you. I have been online now for some time and no one as yet has answered, or in fact nothing is happening at all.  Any ideas?

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MI5
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Early morning is the best time to call between 8 and 8.30am, otherwise you may have long waiting times.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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If you are using live chat it seems to be unavailable all too regularly. I would always call.... 

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