Solved: Re: Complaint

Anonymous · ‎09-11-2015

Online chat and repair arrangements are proving to be a complete waste of (hours) of my time and are unable to get any further than agreeing to do a repair. Could someone please inform as to how the complaints process works and how I complain.

Cjeers

a very frustrated PD

Cleoriff · ‎09-11-2015

Hi @Anonymous

Have a look here at this link http://www.o2.co.uk/how-to-complain

Veritas Numquam Perit

Cleoriff · ‎09-11-2015

Hi @Anonymous

Have a look here at this link http://www.o2.co.uk/how-to-complain

Veritas Numquam Perit

MI5 · ‎09-11-2015

What is the problem you are having?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎09-11-2015

Do not use o2 repairs as they do not have a good reputation, go to your phones manufacturers for a repair