Cookies on O2

We use cookies to help you get the best experience from our site and show you more relevant products. Carry on browsing without changing your settings if you agree to our use of cookies. See our cookie policy and find out how to manage cookies. The cookies we use include analytics and advertising cookies.

Welcome to the O2 Community

 
Has your question already been answered? See the community FAQ's

Discussions and Feedback

Reply
Highlighted
Anonymous
Posts: 0

Complaint

on ‎09-11-2015 19:54

Online chat and repair arrangements are proving to be a complete waste of (hours) of my time and are unable to get any further than agreeing to do a repair. Could someone please inform as to how the complaints process works and how I complain.  

 

Cjeers

a very frustrated PD

Report Content
Message 1 of 4 (1,685 Views)
Reply
0 Kudos
Cleoriff
Posts: 98,540
Topics: 763
Registered: ‎14-01-2013

Re: Complaint

on ‎09-11-2015 19:59

Hi @Anonymous

Have a look here at this link http://www.o2.co.uk/how-to-complain

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Report Content
Message 2 of 4 (1,679 Views)
Reply
MI5
Posts: 115,416
Topics: 571
Registered: ‎04-04-2012

Re: Complaint

on ‎09-11-2015 20:18

What is the problem you are having?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Report Content
Message 3 of 4 (1,653 Views)
Reply
0 Kudos
Anonymous
Posts: 0

Re: Complaint

on ‎09-11-2015 21:50

Do not use o2 repairs as they do not have a good reputation, go to your phones manufacturers for a repair 

Report Content
Message 4 of 4 (1,573 Views)
Reply
0 Kudos