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Compensation
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on ‎06-12-2018 12:21
Will we be compensated for this network failure?

Re: Compensation
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on ‎06-12-2018 12:23
Re: Compensation
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on ‎06-12-2018 12:29
@RossIt will be entirely dependent on how long its down for. If you have a week of no service you may stand a chance. Anything less than that then no....
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on ‎06-12-2018 12:52
Not gonna happen.
Re: Compensation
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on ‎06-12-2018 13:01
The end of my 4 Accounts with 02 cant come soon enough , they are getting worse each year and just dont care about there customers until you tell them you are leaving 02 and switching to another network provider.
GET THIS MESS SORTED 02 !
Re: Compensation
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on ‎06-12-2018 13:10
O2 have compensated people before when there has been a national outage of this magnitude before but that by no means means they will do on this occasion
Re: Compensation
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on ‎06-12-2018 13:12
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Compensation
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on ‎06-12-2018 13:39
3 days credit to pay monthly bills too at least on the one in 2012
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on ‎06-12-2018 13:43
Buzzword of the day :: Compensation
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on ‎06-12-2018 14:21
Thanks for reporting issues with the network today. We have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread to share your feedback.
Thanks,
The community team.
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