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Community forum problems

Cleoriff
Level 94: Supreme
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I know @MI5 started his 'Lonely' thread yesterday.... as he was the only one who managed to get online ...but I thought I would start this one in the hope that management may be able to advise us about Forum issues

Many of the regulars are aware of problems experienced when trying to access the forum over the past 2 days

For me it started on Monday 25th. All ok first thing, then unable to log on for about an hour 8-9am

I had problems again on the Monday evening ...no access from 4-7 pm.

Yesterday (Tuesday) I was 'locked out' from about 4pm till 9pm.(Along with the majority of others I suspect...except MI5) Twitter was alive with the sound of complaints

It was stated that GiffGaff had the same problem.

So a couple of questions from me....

Is this related to Mondays network outage?

Has the forum been compromised?

Is it likely to happen again soon?

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
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@MI5 wrote:
I'm in slight_smile

Here's the Daddy....Bouncy

Veritas Numquam Perit

Girl in a jacket
Message 21 of 111
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MI5
Level 94: Supreme
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It's very slow and in low res though......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 22 of 111
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Cleoriff
Level 94: Supreme
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So...some can...and the four I have listed still can't. So obviously the forum is not working properly......

Veritas Numquam Perit

Girl in a jacket
Message 23 of 111
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Toby
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Hi @Cleoriff

We're continuing to look into it. 

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 24 of 111
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Toby
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Hi @Cleoriff

We're continuing to look into it. 

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 25 of 111
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viridis
Level 56: Guvnor
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@Toby is it ddos?
Message 26 of 111
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MI5
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@viridis wrote:
@Toby is it ddos?

Only one answer to that Q

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 27 of 111
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Cleoriff
Level 94: Supreme
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@MI5 wrote:

It's very slow and in low res though......


I am only accessing via laptop and think I probably just got lucky. I logged on about 6.30 and haven't logged out

As I say there are many who can't get on at all...others who can't get back on having posted once this morning

Veritas Numquam Perit

Girl in a jacket
Message 28 of 111
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viridis
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@Cleoriff
A DDOS (distributed denial of service) is when 18 year old think they are super hackers by sending masses of data to a server (xxGBPS) in an attempt to make the servers either cripple under load or the security software think it's under attack, and subsequently shuts down operations.
Message 29 of 111
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MI5
Level 94: Supreme
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Usually in the form of continuous, multiple log on attempts.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 30 of 111
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