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Community forum problems
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on ‎27-05-2015 07:07
I know @MI5 started his 'Lonely' thread yesterday.... as he was the only one who managed to get online ...but I thought I would start this one in the hope that management may be able to advise us about Forum issues
Many of the regulars are aware of problems experienced when trying to access the forum over the past 2 days
For me it started on Monday 25th. All ok first thing, then unable to log on for about an hour 8-9am
I had problems again on the Monday evening ...no access from 4-7 pm.
Yesterday (Tuesday) I was 'locked out' from about 4pm till 9pm.(Along with the majority of others I suspect...except MI5) Twitter was alive with the sound of complaints
It was stated that GiffGaff had the same problem.
So a couple of questions from me....
Is this related to Mondays network outage?
Has the forum been compromised?
Is it likely to happen again soon?
Re: Community forum problems
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on ‎27-05-2015 07:24

Re: Community forum problems
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on ‎27-05-2015 08:24
I could not log in at all in the evening, it just kept saying connecting or would load very slowly & would not let me sign in.
I managed to log on about 9.00 last night then not again until about 11.45pm
Will this happen again today or over the next few days/weeks

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on ‎27-05-2015 08:26
Re: Community forum problems
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on ‎27-05-2015 08:58
I can only think it was a server security software update after a denial of service attack, when these happen on psn, they soon after do a server update and if you're logged on, you stay on. But if not, then all services are denied until fixed.
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on ‎27-05-2015 09:01
I was wondering the same thing @Anonymous I was able to view the All Topics page, but wasn't able to actually read any of the threads. In the end I just gave up for the day in the hope that things would be resolved this morning, which they obviously have. Was the outage on the O2 Community pages related to the outage some phone users had on Monday, or was it just coincidental?
To say that the last few days for O2 have been a shambles would be a gross understatement. Perhaps @Toby or someone else from the O2 Community Team can shed some light on what happened?
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on ‎27-05-2015 09:10
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on ‎27-05-2015 09:27
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on ‎27-05-2015 09:28
Re: Community forum problems
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on ‎27-05-2015 09:29