on 04-09-2019 08:06
on 04-09-2019 08:13
We had another post yesterday with similar issues where the shop had handed someone the wrong phone.
I'll tag @EmilieT to see if she can assist you.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
04-09-2019 08:45 - edited 04-09-2019 08:48
Link to other similar problem
Edited to say the obvious ~ these phones are becoming so valuable
they are an excellent candidate for a scam of some sort
Do take care and make sure you get this sorted out.
If the shop has a Video recording system for security
ask the shop Manager to have that viewed to
look at the person(s) collecting the phone?
You have no evidence that anyone collected the phone.
Best wishes TallTrees
on 04-09-2019 09:20
Also, slightly different.. there was also a 'similar'problem someone posted on this thread
on 04-09-2019 12:28
@Kitts I'm really sorry to hear about what happened with your recent order! I can certainly get someone on my end to look into what's happened and what the next step should be. I'll send you a private message now to get a few more details
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?