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Changes to the forum to tackle spam!

Abs
O2 Social Media Team
O2 Social Media Team
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Hi Everyone,
As with any forum, we have to tackle the issue of spam. While we have a team of moderators that look after spam removal, there are times where spam stays around longer than we'd like.
We know that spam makes the place look untidy and doesn't provide you with a great experience in our forums. So we're going to be trialling a number of changes that should reduce the amount of spam.
These changes will not affect any existing users so continue to use the forum as you normally would.
If you've got any questions or comments, please do leave them here for us!
Thanks
Abs
Message 1 of 126
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Anonymous
Not applicable
Wasn't working too well earlier this morning 😐
Message 11 of 126
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sheepdog
Level 26: Upbeat
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I noticed too but
1) there is something being done about it though we're not going to be told exactly what.
2) at the moment won't stop the die-hards
Still, lets see how it goes on during the next couple of weeks but lets continue to flag as soon as possible.
Message 12 of 126
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jonsie
Level 94: Supreme
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At the last count, 31 spam posts and rising by ghdwerge217. Flagged a few but there is a limit to help the mods :womanindifferent:
Message 13 of 126
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Anonymous
Not applicable
They are even on this section, and when you see them all I tend to just mark as read and move on so folks will be missing out on help!
Message 14 of 126
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adamtemp64
Level 66: Unequalled
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Abs@o2 not working looking at the comments eleswhere
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
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I note that a lot of the spam has been from users registered before the changes looks like a good cleanup of the user list is required
ABS@O2 Could we have a flag option in the user profile so we can flag all the suspicious users.
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 16 of 126
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Anonymous
Not applicable
Just found some lurking in old posts - flagged
Message 17 of 126
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Anonymous
Not applicable
I see the new system is working well:

viewtopic.php?f=17&t=64574
LOL
Message 18 of 126
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Abs
O2 Social Media Team
O2 Social Media Team
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Thanks everyone,
I've noted some suggestions you guys have made on this thread to help us tackle spam. I'll forward these on and will share any further updates to improve our forum environment.
Abs
Message 19 of 126
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Anonymous
Not applicable

I have seen posts from America & Spain requesting help on how to get started with O2 when they arrive in the country.
No doubt the number of similar valid requests will increase as we get nearer to the holiday season(s)

I did say "I would suggest this would affect a very small minority group and should be an acceptable inconvenience."
The big picture is more important than the very small minority that would be affected.....I'm sure O2 could forgo a few dozen (at most) foreign users that wish to have an O2 connection for a couple of weeks.
Message 20 of 126
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