on 23-02-2017 16:07
I appreciate that this community is primarily for the discussion of o2 products and service to provide self help to other customers to potentially deflect calls etc (customer deflection) .
But lately so many silly posts are cropping up not related to O2 surely this just inflates the post count of the community and detracts from its actual purpose (many other places exist for chit chat etc)
I fear that the community is losing it value and that the team members should focus on the real needs of the community (o2 customers) and not drive up the post count.
@MercedesS perhaps time for a rethink on some of the sections.
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
23-02-2017 16:44 - edited 23-02-2017 16:45
@adamtemp64 I agree with you to some extent...
However, many off topic threads are interesting and informative. We have Wantys.. our virtual bar which has been going for years...(a mod free zone normally) The Virtual Lounge for off topic chit chat.
I also enjoy posting medical innovations. I think they are informative....and often are very helpful to some members.
Not everyone is as technically able as others on here and certain aspects of Off Topic provide some light hearted relief.
I would also mention we have a very active forum with R.I.P threads and illnesses of well known people whose deaths shock us all... David Bowie, Prince, George Michael to name but a few....this helps people come to terms with the shock and is a way of dealing with it
I don't agree with ALL Off Topic threads...but some are there for a purpose.
on 23-02-2017 23:25
in fairness, these inflated post counts dont tend to change the dynamics of the forum. The whole point of off topic, is just that.
I post now and again regarding o2 news, but no one has ever stated it detracts from the purpose of the forum.
on 24-02-2017 00:06
Hi Adam ... if I'm someone you are levelling your comment(s) about may I say the following:
I ask technical questions relevant to my phone
Toby has told me via pm he'd like to see me on the Discussion & Feedback thread more ... & ... that I get people into conversation
I am generally found in Off-Topic ... eg in the Virtual Lounge ... posting News items ... Wanty's
I am a tech novice & imhho always will be ... but ... rely on this forum for tech info & have been taught here that Google Is Your Friend
I am on Facebook, but that is all eg not Twitter & I don't Tweet
I have kudo'd your post & others above ... because ... there is room for all of us members here on the forum to air their views ... & ... this topic seems to crop up from time-to-time
on 25-02-2017 16:01
I am not on any social media because I don't do anything that I feel would really interest anyone else and because I'm a very private person.
Like @Anonymous I feel there's room on the Forum for all members to air their views as long as they are not hurtful to other members.
on 27-02-2017 11:43
Sorry for the later reply but I wanted to read other member’s ideas too
About your feeling of the community losing its value because of the off topic, we really appreciated your feedback. The purpose of the O2 community is of course to help members with O2 issues but we also want to have some fun while doing it and that is why we have the off-topic section!!!!
In fact, thanks everyone for your imput on this subject. As you know, we’re constantly working on things to improve the forum and dealing with the various day to day issues that crop up for our members. These things will always take precedent over off topic posts, however we can still get some general conversations going